CellarDoorMercantile's Shop Policies
Hello! Welcome to Cellar Door Mercantile, a project of partners Justin and Adam. We believe in great design, small-batch hand-crafted goods, and social and environmental responsibility - all with a sense of humor
Payment via PayPal or money order. All money orders must be received within two weeks (14 calendar days) and made out to "Cellar Door Mercantile."
All Washington State residents are subject to 9.5% sales tax. Shipments to other states are tax-free.
All orders are shipped USPS First Class, generally within two business days. Transit time is generally 3 to 5 business days.
Canadian customers: Buyers are responsible for all customs fees, taxes, tariffs, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from the US.
Refunds and Exchanges
We guarantee the craftsmanship of any item. If you are displeased with the quality of any item, please contact us to arrange a return.
Items may be returned only if authorized. Please contact us before returning any item.
Returns must be postmarked within 30 days of order. Items must be in original condition and shipped at buyer's expense. Buyer has the option to receive a refund less shipping charges or exchange for another item and pay any additional shipping.
Last Updated December 1, 2013