CeramicsbyMarcelle

Handmade Functional Pottery in Bright & Bold Colors

San Mateo, California 401 Sales On Etsy since 2008

5 out of 5 stars (141)

CeramicsbyMarcelle

Handmade Functional Pottery in Bright & Bold Colors

San Mateo, California | 401 Sales

CeramicsbyMarcelle is taking a short break

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Note from shop owner I will be out of town for a month and should be returning around mid-March.
Please stop by again. Thank you!

Note from shop owner

Last updated on Feb 16, 2020

I will be out of town for a month and should be returning around mid-March.
Please stop by again. Thank you!

Marcelle Walliser

Contact shop owner

Marcelle Walliser

Reviews

Average item review
5 out of 5 stars
(141)
See reviews that mention:
quality 5 shipping 52 customer service 29

Shop policies

Last updated on October 4, 2018

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
I want my customers to be very happy with their purchases. If you are unsatisfied, please contact me within 1 week. Refunds will be made for the cost of the item only. Shipping charges cannot be refunded. Please return the item in its original packaging for safety, and send it USPS Priority Mail with Delivery Confirmation. Your money will be refunded to your credit card once the piece safely arrives.
Payment
Ceramics by Marcelle gladly accepts Etsy Direct Checkout or PayPal, Both are a secure and easy payment option. Payment must be made in full before the item is shipped. Calif. residents need to be charged 8.5% tax.
Shipping
I will ship within 1-2 days (excluding weekends and holidays) after receiving payment confirmation.

My ceramics are packaged very carefully in sturdy boxes with bubble wrap and "peanuts" or shipping paper to reduce the risk of breakage. I will reuse and recycle packaging materials whenever possible.

My preferred method of shipping is USPS Priority Mail with Delivery Confirmation. I base my shipping estimate on cross-country rates.
If the actual shipping cost to your location is more than $1.00 below my estimate I will issue a refund to your credit card for the difference.

If the carton is larger than 1 cubic foot, the USPS cost jumps to a much higher rate. In that case I'll use Fed Ex which is usually a lower price. I will compare prices and give you the best deal.
Additional policies and FAQs
If you have any questions, please contact me. I'll get back to you ASAP!