CertainSomethingBTQ

Certain-Something Vintage and Handmade Boutique

164 Sales

CertainSomethingBTQ

Certain-Something Vintage and Handmade Boutique

164 Sales On Etsy since 2011

0 out of 5 stars
(48)
Shop owner

Kat B.

Contact

CertainSomethingBTQ is taking a short break

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Note from shop owner Certain-Something Vintage is closed until further notice. My shop selling handmade items is still open! Please visit me at Foxglove & Fawnlily -- http://foxglovefawnlily.etsy.com

I apologize for any inconvenience. I am still reachable by Etsy conversation (on either account) if you have any questions!

Note from shop owner

Last updated on Mar 19, 2014

Certain-Something Vintage is closed until further notice. My shop selling handmade items is still open! Please visit me at Foxglove & Fawnlily -- http://foxglovefawnlily.etsy.com

I apologize for any inconvenience. I am still reachable by Etsy conversation (on either account) if you have any questions!

Kat B.

Contact shop owner

Kat B.

Reviews

No reviews in the last year
MARYBETH

MARYBETH on Jan 14, 2014

5 out of 5 stars

The blouse was very pretty. Im not really a pink person but this blouse may change my mind about pink ;-) I love ruffles and this blouse really had them. Thank you for being so quick on shipping, honest and caring!

emmawatt1

emmawatt1 on Sep 3, 2013

4 out of 5 stars

It was exactly as described, and delightful - my Mum loved it thank you

View all 48 reviews

Shop policies

Last updated on February 18, 2013
Welcome to Certain-Something Vintage & Handmade. My name is Kat, and I love vintage and vintage-inspired styles. I also greatly enjoy arts and crafts, and have for as long as I can remember!




I have taken The Honest Vintage Pledge: Everything that I have tagged as vintage in my shop is at least twenty years old or older. I stake my reputation on it. I will never knowingly sell a fake or a repro knockoff to my customers. EVER.

I research each and every garment to the highest extent that I possibly can. Dates and other information are correct to the very best of my knowledge and investigation. Should you have any questions or concerns about any of my items, please do not hesitate for one single moment to contact me!

I examine each item carefully and note any flaws I find, but please keep in mind that all items are expected to have some signs of normal wear (all vintage items are at least 20 years old, after all!)--that's part of the charm of vintage! I spend a great deal of time inspecting items and I take care to note any and all imperfections to the best of my ability; however, I am only human, and in rare instances, I may miss something small. If that should happen, please contact me right away so we can find a way to make things right!




Please keep in mind that all handmade goods are just that--made with my own two hands, and not by machines in a factory. I am as meticulous as possible in assembling each and every item, but I am not a robot! :) Please examine all photos before making your purchase. To assure the most longevity possible, please handle all items with care!

Accepted payment methods

Payment
I accept payment through PayPal and Etsy Direct Checkout. Items will not be shipped until after payment has been received.
Shipping
Domestic orders are usually shipped via USPS First Class Mail ( usually 2-5 days). Due to USPS weight restrictions on first class mail, items over 13 ounces (i.e. shoes, etc.) are usually shipped via Parcel Post (usually 2-9 days). If you'd prefer to upgrade to Priority Mail (or another form of express shipping), please contact me so I can get a quote for you and update the item's shipping cost for you accordingly!

International packages are shipped via USPS First Class Mail. Please note that the delivery time can vary based on not only time in transit, but the time it may spend in the destination country's Customs. I always mark customs labels on packages with 'Merchandise' (or 'Other,' if 'merchandise' is not listed) and attach a copy of the invoice outside the package. I apologize for any inconvenience it may cause, but for legal reasons, I am unable to mark orders as 'gift' items on the customs labels. Additionally, please be aware of any duties, taxes, and/or customs fees you may encounter! Your shipping fee covers only the price of me shipping the item to you.
Refunds and Exchanges
-To initiate a return, please contact me first via Etsy conversation. The package being returned must be postmarked within 48 hours of the delivery date shown on the USPS tracking information (with the exception of non-business days--but I do still require that you contact me within the 48 hour window).

-All items returned MUST come back to me in the condition they were shipped in. If the item has visibly been used, it will not be eligible for a return.

-Return postage is to be paid by the customer. When refunds are given, they will be for the amount paid for the item only, not including the original shipping fee.

Please check measurements on vintage items carefully and feel free to request additional information, photos, etc. "Best Fits" size is strictly a suggestion, but as clothing sizes can vary, always pay close attention to the measurements.

If you feel an item was grossly misrepresented (please provide reasonable evidence), a refund will be issued to the original form of payment once the item has been returned to me in the same condition in which it was shipped.

In the extenuating circumstance of an item being lost or damaged in shipment, please contact me immediately so that we can find a resolution to the problem!
Additional policies and FAQs
Feel free to contact me via Etsy conversation if you have any questions or concerns! You can also e-mail me at certainsomethingboutique [!at] gmail.com , but I strongly recommend using Etsy's convo feature to ensure that I get the message as quickly as possible.

I respond to all convos/e-mails ASAP, but occasionally, I may not be able to respond immediately. I generally respond within 24 hours, although in most cases, it is sooner. Thank you for your patience and understanding!

Thank you so much for taking the time to read my shop policies! As a small token of appreciation, feel free to use the coupon code TAKE10 to get a 10% discount on your purchase.