CeruleanBird's Shop Policies
Hello and Wellcome to Cerulean bird! It is great to have you here :)
If there's anything I can do to make your day bloom just let me know!
I love working with you to create the perfect flowers for your home decor, gift for your loved one, or special occasions.
There are three lines in my shop:
- Classic line- can be repeated 99%
- Artistic line- can be repeated from 0 to 50%
- Upcycle line- can be repeated from 50-99%
*Because all of items are hand made they can not be replicated with precision of 100%
Classic line includes a flowers which are made from the usual diagrams, and the mono or printed paper.
Art line is fully or partly my moment of inspiration. The paper is upcycle, monochrome or printed. It can contain a variety of other features that can not be redone.
Upcycle line is partially or completely done by upcycle paper, and the flowers are made by the usual diagrams. Therefore, replicating its texture is difficult due to specific paper material.
Extras: Every flower or bouquet which you purchased can include decorations on your demand such as plastic beads, glass beads, beads of semiprecious stones, tinsels etc. Or can be drawn with acrylic paint.
***If you are first time buyer this will help you ☞ //www.etsy.com/help/article/339
Items are made in a smoke and pets free home.
Dear buyer all items which you choose can be purchased trough
2.Personal check is one of methods which I prefer. Click on “other” in payment options.
3. IBAN- it means directly to my bank account, contact me to give you instructions. Click on “other” in payment options.
Items will be shipped within 1-2 days after payment has been received.
Your order will be shipped via registred mail from Kikinda, Vojvodina, Serbia, Europe. I’ll notify you when the package is shipped and provide you with a ‘track & trace’ number.
Approximate delivery times are:
1 week for Europe
2 weeks for US and Canada
3 weeks for Oceania and Asia
Please be aware that during holidays the delivery times may vary.
In case that you want fast delivery of your package, notice me about it and it can be sent trough EMS (Express Mail Service).
Please note that the buyer will be responsible for eventual custom duties provided by his country.
I cannot be responsible for packages lost or damaged in the mail without insurance. If you would like to upgrade to priority shipping to receive these benefits, please contact me.
Refunds and Exchanges
If you are unsatisfied with the item for any reason, contact me within 3 days of receiving an item. As soon as I get the item in the same condition as it was sent, I’ll refund the item price. Initial and return shipping costs are the responsibility of a buyer.
If you followed all of mine advices my personal opinion and strong feel is that you will not be unsatisfied.
If there is something that you are not sure of, please ask before making the purchase.
Always remember, picture is your best friend, all images of products are taken and uploaded in hi quality so you can zoom them in and check all beautiful details.
Be aware that the colors of the image can vary from one computer monitor to another.
To avoid disappointment, I do my best to describe every detail, I am checking each flower multiple times before packing, and I pack it so it does not get damaged during transport.
Additional Policies and FAQs
About Custom orders:
I will send you a photos of the finished item before I shipped it out for your final approval, and to allow you to request any changes on time.
On orders over $100 25% deposit is required.
Please, keep in mind that every piece re-created is unique. In that case the items you will be getting may be slightly different than the photo on listing.
I would also love to have your feedback on my Etsy shop
☞ http://www.etsy.com/feedback_awaiting.php and a photo of flowers with you, or just the flowers when you place it into desired place. That is if you feel alright with that!
ShopCeruleanBird [!at] gmail.com
Last Updated October 6, 2013