CharmingTouchParties

Custom, Personalized Party Decor for all Occasions!

Geneva, Illinois
44,153 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Charming Touch Parties is your one stop shop for handmade, customized party decorations for all occasions!

**A NOTE ABOUT SHIPPING**
The 2021 holiday season is upon us! We want to let you know that the USPS and UPS expect this to be another very busy shipping season. That said, should an order that we (Charming Touch Parties) ship on time become delayed in shipping and not arrive in time for your event, we will not be able to refund any part of the order (shipping or cost of the order). These types of situations are completely out of our control and as a small business, we hope you understand that refunding orders in these situations is just not something we will be able to do.

To ensure you receive your order in time during this busy season, first order EARLY, and second, we recommend you UPGRADE to either Priority Mail or even better UPS shipping when you order. Rush orders will likely need to be upgraded to either UPS 2nd Day Air and sometimes UPS Overnight, but we’ll handle that on a order by order basis. Please note again, however, that even orders with upgraded shipping are not guaranteed by the shipping carriers during the holiday season.

We’ll happily answer any questions you have regarding shipping…just send us a message and we’ll be happy to help!

Thanks so much for visiting our shop…happy shopping and Happy Holidays!

Val and Jen
Charming Touch Parties

Announcement

Last updated on Nov 16, 2021

Charming Touch Parties is your one stop shop for handmade, customized party decorations for all occasions!

**A NOTE ABOUT SHIPPING**
The 2021 holiday season is upon us! We want to let you know that the USPS and UPS expect this to be another very busy shipping season. That said, should an order that we (Charming Touch Parties) ship on time become delayed in shipping and not arrive in time for your event, we will not be able to refund any part of the order (shipping or cost of the order). These types of situations are completely out of our control and as a small business, we hope you understand that refunding orders in these situations is just not something we will be able to do.

To ensure you receive your order in time during this busy season, first order EARLY, and second, we recommend you UPGRADE to either Priority Mail or even better UPS shipping when you order. Rush orders will likely need to be upgraded to either UPS 2nd Day Air and sometimes UPS Overnight, but we’ll handle that on a order by order basis. Please note again, however, that even orders with upgraded shipping are not guaranteed by the shipping carriers during the holiday season.

We’ll happily answer any questions you have regarding shipping…just send us a message and we’ll be happy to help!

Thanks so much for visiting our shop…happy shopping and Happy Holidays!

Val and Jen
Charming Touch Parties

Items

44153 Sales
 

All Items

Val and Jen

Contact shop owner

Val and Jen

Reviews

Average item review
5 out of 5 stars
(5166)
See reviews that mention:
Quality 687 Shipping 471 Customer service 831

Updates

Everyday's a PARTY at CTP and we have you covered on all the milestone celebration details! It's what we do! birthdaytadaballoon
SOOOO many teacher notepad options. 🥰booksapple
What's your favorite?
View all 74 updates

About CharmingTouchParties

Sales 44,153
On Etsy since 2013

Custom, Stylish, Handmade Party Decorations for Every Occasion!

Welcome to Charming Touch Parties!

Our Geneva, IL based business has been creating beautiful, charming custom party decorations for life's most celebrated occasions since 2012. Every item in our shop is custom made by hand, especially for you! Whether your event is big or small, Charming Touch Parties can add that perfect, CHARMING TOUCH to your celebration!

We (Val and Jen!) met at a local twins club meeting in 2006 when both of our sets of twins were just babies and became fast, dear friends! We have always shared a common love for celebrating life's special occasions....and we enjoy a good glass of wine together, too! Charming Touch Parties was created out of an appreciation of beautiful + custom party details...it started out as a creative outlet for us and quickly blossomed into a successful custom party decor business! It has allowed us to do something we LOVE, while still being home to raise our children....we are grateful for this little business of ours!

Today, we create custom party decorations for all of life's special occasions, including birthdays, milestone celebrations, bridal and baby showers, religious occasions, graduations, anniversaries and everything in between! Our custom, personalized designs will add a special and memorable touch to your party or event. We have you covered with all of your party decor needs! If there is something special we can do for you, please message us....we love custom design projects!

Thank you for visiting our shop....we hope we can add a CHARMING TOUCH to your special event!

Best,
Val and Jen
CharmingTouchParties

Shop members

  • Valerie Gimre and Jen Schleyer

    Owner

    Hi there! Our names are Val and Jen. We are passionate about quality products and beautiful details. All of our decor is custom and MADE TO ORDER. We believe "Fun Is In The Details" -- and hope you do too!

Production partners

  • Beth Kruse Custom Creations

    Chicago, IL

    Graphic Design

  • Creations Creative

    Saint Charles, IL

    Creations Creative handles printing of all of our notepads and stationery items

  • Laura Welsh

    Geneva, IL

    Hat Maker

  • LillyPaul Designs

    New Lenox, IL

    Fabric Garland Supplier

  • The UPS Store

    Geneva, IL

    The UPS Store handles printing of all of our printed decor items and shipping for all orders shipped via UPS

  • Twingenuity Graphics

    Lomira, WI

    Graphic Design

Shop policies

Last updated on November 1, 2021
Welcome to our Etsy shop, Charming Touch Parties!

We are so happy you found us! We would love to work with you to create beautiful, custom, hand-crafted party decorations for your special celebration. In addition to our custom decor, we also now offer a full line of personalized, custom stationery products too! Please read below for all of the details regarding our shop policies. Let us know if you have questions!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
As all Charming Touch Parties items are custom made per each individual order, refunds, returns, and exchanges are not possible.

If you have any concerns with your order, please contact us upon receipt of your order and we will do everything we can to ensure you are pleased with your order.

Should there be a spelling mistake in your personalized order, we will correct the error (if time allows) at no charge to you if the error was ours. Refunds in these cases will be handled on a per case basis.

If you had the misfortune of sending us an incorrect spelling when you placed your personalized order, we can correct the mistake before your event if time allows. We will determine any editing/replacement fees due on a per case basis.

As there is a cost associated with spelling mistakes, please double-check your spellings when you place your order for personalized items.
Payment
Payment methods accepted are Paypal and credit card through Etsy. No order will be started or shipped without payment in full.

Misuse of coupon codes will result in cancellation of your order.
Shipping
Orders are typically shipped via USPS First Class or Priority Mail or via UPS. Please choose the appropriate shipping option when placing your order. If you require faster shipping than the options displayed on the listing you are purchasing, please contact us directly.

Our standard fulfillment times vary by item and are shown on each of our listings. Please note that fulfillment time does NOT include shipping time. In general, our fulfillment times are as follows:
***Single item orders for non-assembled items (such as signs, invitations, decade posters, etc.) typically ship in 1-2 weeks.
***Single item assembled or 'finished' decor items are generally shipped 2 weeks from the order date.
***Party Package orders are generally shipped 3 weeks from the order date
***Multiple item orders (3+ items) are generally shipped 3 weeks from the order date.

We understand that some orders are urgent; if you are in need of items quickly, please message us and we can discuss rush options for your order. Please note that rush orders will have a rush fee added to the order due to the fact that we will need to complete the order in less than our standard fulfillment times; the rush fee is determined based on the total dollar amount of the order, as well as how quickly we need to ship.

When ordering, it is imperative that you provide the DATE of your EVENT so we can be sure your order ships in time.

Once your order is placed, we will follow up with a message to confirm all of the details of your order; it is your responsibility of the Buyer to reply within 24 hours to our messages to ensure that we can keep your order on track for shipping by the due date. If we do not hear from you and therefore cannot complete the order due to missing details (such as name, age, etc.), we will cancel and refund the order. Also, please be sure that the email address you have associated with your Etsy account is current; we have no other way to reach you besides the conversations within Etsy and the email address associated with your Etsy account.

You will receive confirmation emails from PayPal (if applicable) and Etsy when your order has been received by Charming Touch Parties. You will receive another confirmation email when your order has been shipped that will contain any tracking information pertaining to your order.

Shipping prices are noted in the listing for each item and collected when your order is placed. Shipping prices include all shipping fees and shipping insurance. We offer combined shipping discounts if you order more than one item at the same time and have them shipped together in the same parcel.
Additional policies and FAQs
Many of the designs and items items in our shop are fully customizable; if you are looking for a particular design in a color scheme other than what is shown, please message us to see if we can create just what you are looking for!

We also create CUSTOM designs…looking for a particular theme or design that you do not see in our shop? We can likely create it for you…just message us to get started!
Our offices are located in Geneva, IL, United States. Both are smoke-free and professionally cleaned every two weeks.

FAQ: Shop Hours
Our shop is open 24/7 for your shopping convenience. We reply to messages every day of the week, with major holidays being the only exception. We are located in Geneva, IL, USA, Central Time Zone.

FAQ: Gift Wrapping and Packaging
All of our orders come packaged in cello bags, fastened with either raffia or a logo sticker. We ship in sturdy boxes to ensure safe handling of our product. Please message us if your box has become damaged in shipping to discuss potential options for replacement of the order.

FAQ: Custom and Personalized Orders
Many of our items can be customized with name and age for your event. The colors on many of our designs can also be customized for you...just let us know if you are looking for something in particular and we'll be happy to help! We do also create custom designs...not seeing the theme or design you are looking for in our shop? Message us with the details and we will be happy to talk further with you to see if we can create a completely custom design just for YOU!

All Charming Touch Parties product designs are ©Charming Touch Parties 2012-2013, all rights reserved. As such, these designs may not be reproduced without the expressed written permission of Charming Touch Parties.

We hope you will trust all of your party and event décor needs to Charming Touch Parties! We will look forward to working with you SOON to add that unique, CHARMING TOUCH to your next special occasion!

Best,
Val and Jen
Charming Touch Parties
Privacy
Charming Touch Parties wants you to know that your personal information is safe with us. The personal information you provide to us is only used to fulfill your order, communicate with you regarding details for your order, and to ship your order. No information is shared by us with anyone; we are not responsible for 3rd party handling of your personal information (Etsy, Stamps.com, USPS, UPS). Each of those parties has their own policies which you can access on their web sites. We do not handle or process any of your credit card information; all payment details are handled by Etsy.

If you have any questions for us at all regarding the privacy of your information, please just be sure to ask.