Charmskoi's Shop Policies
Please remember that every one of my pieces are handmade and may vary slightly in color of the photos listed.
Polymer clay items are delicate and should be handled with care!!
You can also contact me at softbluecries [!at] rochester.rr.com. I do check that email more often than on here.
At this time I do not ship outside the United States.
I accept Paypal and money orders.
Sorry no personal checks.
Please try your best to have your payment made within 24 hours or either contact me stating why you can not or the item will be re-listed and negative feedback will be given.
I ship USPS. I try to ship as soon as possible. It may take a few days before orders are sent.
Refunds and Exchanges
Please make sure you read the item descriptions before you purchase!!
No refunds or exchanges after 7 days.
*****I AM NOT RESPONSIBLE FOR YOUR PRODUCTS AFTER YOU RECEIVE THEM*****
Additional Policies and FAQs
I will always leave feedback to all customers once I receive the feedback from customers.
Feedback is very important to me.It allows me to know that your package arrived safely and that you are happy with your purchase. So please be kind to leave me one:)
Last Updated July 24, 2014