CharsheGiftShop

Announcement    Welcome!

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CharsheGiftShop has recently partnered with Round-N-Round Antiques. If you are in New England, please consider stopping by Round-N-Round Antiques shop which is located at 25 Water Street in Torrington, CT 06790. We offer a wide variety of items including antique furniture, fine jewelry, early American stoves & refrigerators, and a beautiful assortment of lamps, as well as purchase gold & silver.

*Please Note- Not all items posted on this site are in the store. If you’re interested in a particular item. Please message me first before making the trip and I will make sure it’s in the store to view for you! Thank you

Majority of the items are preowned and gently used. Some may show natural wear due to age and use, which will be duly noted in the description, as well as marked in the photos.

**Items are described to the best of my research ability.

Please examine the pictures carefully as they are an important part of the visual description. Message me with any inquiries.

🚚 SHIPPING OVERVIEW: I can ship within 1-3 business days from the date of purchase. Shipping costs are calculated by weight and size through ETSY. All orders are shipped from New Milford, Connecticut 06776. I do my best to send the item the most cost-efficient way for you depending on the weight. Tracking numbers are sent automatically to you by Etsy. I usually add insurance (at my expense), when the item is valued over $20.00.

Combined shipping is done, when ordering more than one item, it will have to be re-boxed, recalculated (with the new weight), and box size. If there is a significant savings in cost, partial shipping may be refunded to you.

😃 🛍⁉️CUSTOMER SERVICE
Charshe Gift Shop wants their customers to be happy AND have a good experience. If you have any questions or concerns, please contact me BEFORE purchasing. *Etsy automatically sends me an alert when I receive a message. Your inquiries and concerns are important.

📦 RETURNS
Please message me if you are not happy with your purchase. Returns are considered, determined on a case by case basis. Some Restrictions may apply. Return shipping label is at buyer’s expense.

🤦‍♀️ 🚐 DAMAGED ITEMS IN TRANSIT
If for some reason package arrives damaged, please contact me within 24 hours of delivery date AND please provide photos of the damaged item(s) AND the box.

Available Options are considered to Resolve Issue AFTER ITEM is returned and received back to Charshe Gift Shop:
🔹 OPTION 1 - Full Refund
🔹 OPTION 2 - Exchange for Item of Advertised Equal Value

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1) For damaged items: The Customer is required to ship the actual damaged item back within 3-5 days.
2) Upon Receipt of returned damaged good(s);
3) Option 1 or 2 above that was previously agreed upon by us both, will be completed.