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Michelle Rutherford

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Michelle Rutherford

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Shop policies

Last updated on April 14, 2018
Welcome to Chelle Chic Boutique! My customers are my #1 priority!! Please contact me at anytime with questions and or concerns you may have!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Due to the used and vintage nature of my items they are sold "as is". Items are rarely perfect, that is the nature of vintage! Please do no buy if you are expecting perfect/new merchandise.

If you are unsatisfied with your purchase please contact me immediately.
Payment
I happily accept payment via Paypal or Money Order. No personal checks please.

Immediate payment is expected. If payment is not received in 48 hours the sale will be cancelled and item relisted.

Non-payment will result in negative feedback.
Shipping
I ship via USPS first class mail within the US only, unless otherwise noted. Under normal circumstances I ship within 48 hours of payment.

Please also note that included in my shipping fee is a handling fee to help defer the cost of shipping supplies, jewelry boxes, gas to post office, etc.
Additional policies and FAQs
If you are very interested in an item, but cannot pay immediately, I can possibly hold the item for up to 7 days in your name. This is on a case by case basis. Please just convo me with your situation, and I will be happy to consider reserving an item for you.

I cannot guarantee the history of an of my items. I describe them to the best of my ability, but as is the case with all vintage jewelry it is always possible a piece was altered or repaired in the past. I will do my best to recognize this so I can let you know in the listing.