Close

ChelseaRhiannon's Shop Policies

Payment

Paypal is accepted.

Shipping

Who: All shipping is done through the United States Postal Service and includes tracking and insurance.

What: All canvas paintings and framed drawings cost 15.00 dollars to ship. All paper products cost 7.00 dollars to ship. If you are local, shipping will be refunded upon exchanging the artwork in person.*

Where: Currently, all shipping profiles are just for shipping within the United States. Message the artist if you are located elsewhere, and which work of art you are interested in.

When: Processing time to package and ship your artwork is from 3-5 days.**

How: All canvas paintings and framed drawings are bubble wrapped and secured safely in a shipping box. All drawings are sealed in plastic and shipped in a mailing tube. Interior packaging is waterproofed to deter damage due to temperature, humidity and travel. Your purchase is shipped to the address that you have given Etsy. If your purchase is a gift order or needs to be sent to a different address, state this in the "message to seller" during the checkout process.

*It is at the artists' expense if shipping exceeds the quoted amount.
**Excludes custom orders. Custom order processing time involves making the product as well, which, depending on complexity and size, can add an addition 7-14 days to the processing time.

Refunds and Exchanges

You have the rights to an exchange or a refund within 60 days of receiving your item if you are dissatisfied.

Additional Policies and FAQs

Custom orders are encouraged and welcomed, they're as easy as messaging the artist.

Any questions? Just message the artist. A response is promised within 48 hours.

Last Updated October 5, 2013