CherishedCottage

Handmade Items for Home and Life

Hamburg, Pennsylvania 400 Sales On Etsy since 2015

%s out of 5 Stars  (54)

CherishedCottage

Handmade Items for Home and Life

Hamburg, Pennsylvania | 400 Sales

5 out of 5 stars (54)

Shop owner

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400 Sales
223 Admirers
 

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Alissa Welgo

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Alissa Welgo

Announcement    * Holiday Orders & Shipping: We complete all orders in the order that we receive them. If you need an item guaranteed by Christmas the deadline is December 12th for all US shipping. All orders placed after the 12th will be finished as quickly as possible but there is no certainty that it will arrive in time.
* Holiday Hours: We are a family-owned business & as such will not be open on Christmas Eve, Christmas Day, or New Years Eve as we will be spending time with our loved ones.
Welcome to our Cherished Cottage!
Feel free to look around & message us if you have any questions.
We are a smoke-free facility. We do have pets but they do not live on or come near the floor where our workshop is located.

Announcement

Last updated on Dec 9, 2019

* Holiday Orders & Shipping: We complete all orders in the order that we receive them. If you need an item guaranteed by Christmas the deadline is December 12th for all US shipping. All orders placed after the 12th will be finished as quickly as possible but there is no certainty that it will arrive in time.
* Holiday Hours: We are a family-owned business & as such will not be open on Christmas Eve, Christmas Day, or New Years Eve as we will be spending time with our loved ones.
Welcome to our Cherished Cottage!
Feel free to look around & message us if you have any questions.
We are a smoke-free facility. We do have pets but they do not live on or come near the floor where our workshop is located.

Reviews

Average item review
5 out of 5 stars
(54)
See reviews that mention:
quality 3 shipping 15 customer service 9

About CherishedCottage

Sales 400
On Etsy since 2015

Handmade with love, from our family to yours.

Starting a blog and selling some of our crafts on Etsy has always been something my family and I have wished to do for years now. Dennis, (my father) is the brains behind every wood craft that is sold on our Etsy page. He draws, cuts, and paints everything by hand. So every one of his wood crafts has been carefully designed with a steady hand and lots of patience! Another member of our team is my mother Lisa. Lisa is currently working on something exciting for our shop so none of her creations have been posted as of yet. However, Lisa is the boss of the business! In other words, she oversees everything from the start of a design to clicking the "post" button on our Etsy page; if it weren't for her I think Dennis and I would be a little lost! I design all of the jewelry on our page, everything you see has been the result of hours in the craft store or on a crafting website and even more time carefully choosing color schemes and putting things together. Our heart and soul is in this business and that is why we want to share it and our lives through this blog!
Another member of our team is my older sister Jessica, she has down syndrome and is a big part of our family. None of her creations have been posted yet but Lisa is also working hard with Jessica on some cool projects that will be appearing soon!

Shop members

  • Alissa Welgo

    Owner, Creator, Customer Service

    Hello! I am a recent college grad with a passion for creating/DIY. I make all of the jewelry, mugs, and help Jessica with her magnets/jewelry dishes as well as Lisa with her wreaths. We also have a blog! Check it out: www.cherishedcottage.com

  • Dennis Welgo

    Creator

    I enjoy working outdoors and being in nature. I developed a passion for woodworking in my 20's and since then have partnered that with my ability to draw/paint in fine detail. I draw every wood item in our shop, cut it, and then paint it free hand.

  • Lisa Welgo

    Creator

    I enjoy volunteering and donating to local animal shelters. I enjoy reading, photography, and relaxing by the lakeside. I design and make all of the wreaths/floral decor and give inspiration, ideas, and approval to Alissa, Dennis, & Jessica's crafts.

  • Jessica

    Creator

    Hello! My name is Jessica, I am a 30 year old young woman with Down Syndrome. I am Lisa and Dennis' daughter and Alissa's big sister. I make the magnets and the jewelry dishes in our shop!

Shop policies

Last updated on July 30, 2019
Welcome to Cherished Cottage! We make a variety of handmade items for your life and home!

We are a family-owned business; dedicated to making quality items.

If you’re interested in something but don’t see a listing for it please don’t hesitate to contact us! We are more than happy to work with you on a custom order!

Want to stay up to date on new items coming to the shop or get some fun DIY ideas and recipes? Plus special coupon codes and discount offers?!
Check out our blog and social media!


Blog: www.cherishedcottage.com

Facebook: www.facebook.com/cherishedcottage

Instagram: www.instagram.com/cherishedcottage

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Our goal is to make our customers shopping experience one that is easy and pleasant.

All items listed are photographed and described as clearly as possible. Please contact us within 14 days of receiving your purchase if you want to return it for a refund.

Custom orders are non-returnable and non-refundable.

If an item is broken or damaged during shipment, we require that at least 2 clear photos of any damage be emailed to us via our messages on Etsy within 14 days of receiving your purchase.

Returns need to be pre-approved by contacting us through a "Convo" (an Etsy Conversation). Items must be returned in the original packaging and in excellent condition within 21 days of delivery & WITH return approval. You must contact us prior to returning your item.
Customers are responsible for the return shipping cost. We recommend adding delivery confirmation (tracking number) to any returned packages. Any returned packages that are lost, stolen, not delivered or have no proof of mailing will not receive a refund.

REFUNDS: Upon receipt of the returned item, you will be credited for the purchase price less the original shipping cost. Customer is responsible for all shipping costs to return any item for refund.
Payment
Payment is accepted via PayPal, credit cards, and Etsy gift cards.

Custom orders: payment in full is required before we begin work on your item.
Shipping
* US orders will ship via the USPS.

* International orders will be sent via USPS First Class International. Buyer can feel free to message us prior to purchase if they would like a quote for upgrading to Priority Mail International.

** IMPORTANT INFO REGARDING PAYPAL**
If paying by PayPal: Please be sure your PayPal address is current. For your protection and mine, ORDERS ARE SHIPPED TO THE ADDRESS ASSOCIATED WITH THE PAYPAL ACCOUNT - unless you specifically state in the order details why you want the package delivered to a different address.

** INFO REGARDING PACKAGING**
- At Cherished Cottage our goal is to keep shipping costs low for our customers & to stay as green as possible -

* Packing Slips: We don't put packing slips in packaging unless specifically requested. At time of order you will receive an email with the information/receipt of your purchase. When your order ships you will receive another email with the tracking information.
* Boxes: The boxes used to package/send your order are recycled from local small businesses.

Please keep in mind that once a package is out of our hands we have no control over when, how, or if it arrives to its destination. In the unlikely event that a package does go missing, contact us and we'll do all we can to help you find it.
Additional policies and FAQs
Reserved listings will be held for 3 days unless other arrangements have been agreed upon between buyer and seller. After that time, the reserved item will be re-offered to any potential buyer.

If buyer decides not to purchase the reserved item, a convo prior to the 3 day period stating that they aren't going to purchase the item would be greatly appreciated.

Custom orders: We LOVE doing custom orders for our customers!! We'll send you convos during the process of creating your item and also include photos when we're finished.
Please note that custom orders can take a few days to make but we will give you and estimate on the amount of time we'll need to make your item. Feel free to communicate with us about your timely needs and we will do our best to accommodate.
PLEASE NOTE: custom orders must be paid for in full before we can begin work, when you request a custom order we'll create a listing specifically for you. We will only leave that listing up for 7 days.

International Buyers: Please note that you are responsible for payment of any tariffs or fees that your purchase may incur. Sometimes items can be held up in customs; we are not responsible for items that get "stuck" in customs.