Announcement   It is my belief that life should be celebrated and my goal is to create lasting memorials that can be treasured by your loved one’s family and friends for years to come. Please note I am in EST. Please indicate in the seller's notes when you need to receive your final art or printed items in the mail.

Thank you,
Melissa

Hours
Mon: 1:00pm - 7:00pm EST
Tue - Fri: 10:00am - 7:00pm EST
Weekends & Holidays: Upon Request

Usually out between 2:30-3:30 pm for school pick-up

Announcement

Last updated on Dec 30, 2017

It is my belief that life should be celebrated and my goal is to create lasting memorials that can be treasured by your loved one’s family and friends for years to come. Please note I am in EST. Please indicate in the seller's notes when you need to receive your final art or printed items in the mail.

Thank you,
Melissa

Hours
Mon: 1:00pm - 7:00pm EST
Tue - Fri: 10:00am - 7:00pm EST
Weekends & Holidays: Upon Request

Usually out between 2:30-3:30 pm for school pick-up

Melissa Fox-Austin

Contact shop owner

Melissa Fox-Austin

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Updates

My assistant is checking to make sure everything is lined up correctly.
Beautiful soft peonies thank you card, 4.5”x6.25”. Printed on 100lb opaque uncoated cover stock. You can easily write a personalized message on the back without fear of smudging. Fits into A6 sized envelopes which are included with all print orders.
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About

I owe the inspiration of my Etsy shop to my late mother, Madonna Fox.

Cherished Prints offers fully personalizable and custom celebration of life, funeral, and memorial stationery.

We believe that life should be celebrated and it is our goal to create lasting memorials that can be treasured by our customers’ loved one’s family and friends for years to come. Cherished Prints continues to draw inspiration from the compassion, love, and patience that we have learned from taking care of our cherished ones, watching hospice do the most incredible deeds, family, and our customers and their stories.

How Cherished Prints Started

Christmas Eve of 2011, I received the most wonderful yet heartbreaking gift in the world. I became a full-time caregiver to my terminally ill mother, Madonna Fox, and stay at home mom to my then 9-month-old son. I was able to spend two months with her mom before she passed away, learning as much as possible from her sweetness, kindness, and generosity, while I gave her mother love, family, and comfort.

After my mom passed from cancer on February 28, 2012, I looked online for a memorial announcement but was appalled by the outdated and poorly designed options available. After much reflection and soul searching I design the Dandelion Collection. I kept the design beautifully simple, clean, sweet, and a little wistful for things left undone. The end of my mom’s life was strongly marked by the beginning of my son’s. Thus, the wind blowing the dandelion seeds to start the next generation. This collection means a lot to me. I am proud and honored by the response already and I hope it brings nothing but peace for my clients.

With the inspiration of my mother’s memorial stationery, I saw a need that wasn’t being met and created a line of beautifully and professionally designed funeral programs, invitations, thank you cards, prayer cards, bookmarks, and memory cards.

On March 6, 2012, I started my line of memorial stationery through this online store on Etsy. On May 22, 2012, I sold her first listing. My store was the first to offer funeral stationery on Etsy.

Shop members

  • Melissa Fox-Austin

    Owner, Designer

    I'm graphic designer with 10 years experience who loves coffee, reading & foxes. It's my belief that life should be celebrated and my goal is to create lasting memorials that can be treasured by your loved one’s family and friends for years to come.

  • Xander Austin

    Action Hero

    Xander Austin Helper Hi! My name is Xander and I'm 6 years old! I help my mom out by putting the labels and tape on the boxes for shipping. I help take packages to the post office and charm all the workers. Lots of hugs!

Production partners

  • Allegra - Marketing • Print • Design

    Longwood, FL

    High quality digital print press.

Shop policies

Last updated on June 28, 2018
Hi and welcome to the Cherished Prints shop! It is our belief that life should be celebrated and our goal is to create lasting memorials that can be treasured by your loved one’s family and friends for years to come.

Please note I am in EST. Please indicate in the sellers notes when you need to receive your final art or purchase in the mail. Thank you.

Hours
Mon: 1:00pm - 7:00pm EST
Tue - Fri: 10:00am - 7:00pm EST
Weekends & Holidays: Upon Request

Usually out between 2:30-3:30pm for school pick-up.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Due to the customized nature of Cherished Prints products, items are not available for return or exchange. Therefore, all sales from our shop are final. We do everything we can to carefully package your order so it arrives safely. However, if for some reason your package has been damaged along the way, please contact us immediately. We will gladly replace the damaged merchandise at no additional cost.

We assure you that our products will be as impressive in person as they appear online. Because of the handmade nature of our items, there may be some minor imperfections or variations. We desire complete satisfaction with your order, so please let us know if you are not satisfied. You are a valued customer and we want to ensure that you are a happy one!

MISSPELLINGS/ INCORRECT WORDING
Cherished Prints is NOT responsible for misspellings in approved proofs, please triple check all spelling, grammar, capitalization. We highly encourage that you send an emailed proof to a family member or friend for viewing.
Payment
Customization, design work and/or printing will not begin until payment is made in full.

CANCELLATIONS
If you wish to cancel your order you can do so at any time before your final proof approval. Once you have provided your final proof approval, we are unable to change or cancel your order. If you need to make a change to your printed orders, please contact us and we will send you a custom listing for a discounted reorder. Please convo us or contact us at orders [!at] cherished-prints.com to place the reorder.
Shipping
DOMESTIC SHIPPING WITHIN THE US FOR FINAL ORDERS
All of our final orders are shipped via USPS Priority Mail which takes 2-3 business days in the US. Express mail and overnight options are available for rush orders.

{ INTERNATIONAL SHIPPING OUTSIDE THE US FOR FINAL ORDERS }
All international final orders are shipped via USPS Priority Mail which is an estimated time of 6-10 days. This is not a guarantee and only an estimate. Please also be aware that this time does not include time that can be spent in customs. We are not responsible for any shipping delays due to customs.

Depending on the country, a package can stay in customs for several weeks or more. Please look into your countries customs policies and information before placing your order.

CUSTOMS AND DUTIES

Any import duties, taxes or brokerage fees are the sole responsibility of the receiving customer.
Any customs or import duties are charged once the parcel reaches its destination country. If customs duty may be charged, a brokerage fee(service fee) will be charged by courier. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

We ship to the address provided in your Etsy purchase. If the address in PayPal is different, we’ll use the Etsy address, so please make sure your Etsy shipping information is correct.
Additional policies and FAQs
Color varies from monitor to monitor, also between online or mobile viewing and the actual printed product. It is impossible for us to guarantee the exact color you see on your screen however, our prints are made with the most careful color reproduction possible. Please take this into consideration when placing your order.

{ OUR PRINTING }
Cherished Prints products are professionally printed with one of the top digital printing presses, creating high quality, bright and long-lasting colors for all of our products.

{ CUSTOMIZATION }
I will work closely with you to achieve the custom design that is perfect for your loved one. I customize to your colors, and wording for superior satisfaction on your final product.

{ WHAT YOUR ORDER INCLUDES }
Your final quantity order includes personalization of your wording and colors. Your order also includes THREE complimentary rounds of digital PDF proofs. All additional proof requests are subject to a $10 design fee due to the extra design time involved. Your order will be shipped assembled.

*PLEASE be sure to go over your wording and design carefully before submitting for final approval. If for any reason a mistake is made on our part, it is not counted towards your number of proofs.

{ PHOTO SUBMISSION }
The superior appearance of your printed design depends on the quality of your photo submission. To ensure this quality, we ask that you submit uncropped photos in the largest pixel size at 300 dpi. We accept the following formats; jpg, gif, png and tiff.

Please feel free to email with any questions at melissa [at] cherished-prints.com.
Privacy
Last Updated: 24 May 2018

Cherished Prints (“Cherished Prints”, “We”, “Us”, “Our”) and any and all parent, subsidiary or associate company of Cherished Prints (collectively “Cherished Prints Group”) recognize the importance of privacy. Cherished Prints will manage your personal information collected through the websites located at www.cherished-prints.com, the mobile applications, the API related services and the affiliated websites owned by Cherished Prints Group (collectively “Website”) based on Cherished Prints belief of respect for the individual and in accordance with this Privacy Policy. BY USING THE WEBSITE IN ANY WAY, INCLUDING NAMELY BROWSING, PURCHASING AND USING ANY OF THE SERVICES PROVIDED THROUGH THE WEBSITE, YOU AGREE TO THE Cherished Prints PRIVACY POLICY (“Privacy Policy”). If you do not agree with this Privacy Policy, please do not provide personal information and please do not use the Website.
1. Information We Collect

We collect personal information about you to provide the services you request, to improve the user’s interaction with Cherished Prints, and to communicate with you about shipping information, services, promotions and contests. We try to limit the collected information to support the intended purpose of collection.

1.1. Personal Information
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.


When you ask us to provide services for the benefit of a third party, you shall be legally authorized by said third party to disclose his/her personal information to Cherished Prints. This authorization shall cover personal information including but not limited to the name, address, phone number, email address, credit card and shipping information of the third party. You agree that you must bear all risks associated with the use of any third party’s personal information communicated by you and that under no circumstances will Cherished Prints be liable in any way for any personal information or for any loss or damage of any kind incurred as a result of the use of any personal information. Cherished Prints is merely acting as a passive channel for the use of the personal information and is not undertaking any obligation or liability relating to any third party’s personal information communicated by you and/or your company.

1.2 Usage Information

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

2. How We Use Your Information

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

To accomplish these purposes, we may combine personal and usage information we collect. We may transfer or disclose your personal and usage information, for these purposes, within Cherished Prints Group.
4. Advertising and Analytics Services

We engage third parties to serve advertisements on our behalf across the Internet and to provide analytics services about the performance of those advertisements. These entities may use cookies, web beacons and other technologies to collect information about your use of our Website and other websites, such as your IP address, web browser, pages viewed, time spent on pages, date and time of each visitor request, referring site, browser type, language preference, links clicked and conversion information. The information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Website and other websites and better understand your online activity. We may also work with third parties to serve ads to you as part of a customized campaign on other websites or platforms.

In addition, many web browsers support Do Not Track technology. Our systems do not respond to Do Not Track signals. Nonetheless, if you enable Do Not Track and it is recognized by our systems, Cherished Prints will not use information about your web viewing activities to tailor your online experience on the Website. Note, however, that our third party advertising providers may continue to use information about your web viewing activities to tailor advertising to your interests across different websites even when you have Do Not Track enabled in your browser. For more information about Internet-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices.
5. How We Disclose Your Information Outside Cherished Prints

Cherished Prints DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO ANY THIRD PARTIES WHATSOEVER.

We only disclose your personal information with your prior consent or as provided in this Privacy Policy. We may disclose to third parties, certain non-personal usage information regarding the Website. However, in such cases, your usage information is aggregated with the usage data of others and does not identify you individually. Cherished Prints will normally send data to third parties through secure encrypted channels (HTTPS).

5.1. Legal Requirements and Protection of Our Company and Others

We may access, preserve and disclose your information in other special circumstances, namely (a) to enforce the Terms of Use; (b) to respond to claims that any content violates the rights of third parties; (c) to protect the safety, property, or other rights of Cherished Prints Group, Cherished Prints customers, associates, or any other person; or (d) where otherwise required by law. Examples include protecting the health or safety of customers, or addressing crimes committed on the Website. Cherished Prints may provide your personal information in response to a search warrant, subpoena or other legally valid inquiry or order, or as otherwise required by applicable law.

5.2. Business Transfers

We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Cherished Prints Group or as part of a corporate reorganization or other change in corporate control.
6. Your Rights

We want to communicate with you in the ways that you want to hear from us. If you no longer want to receive marketing messages from us, you can either change your marketing preferences by clicking on the appropriate link at the bottom of our marketing emails. Please allow sufficient time for your preferences to be processed.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 8 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


7. LIMITATION OF LIABILITY

EXCEPT WHERE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES SHALL Cherished Prints BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF Cherished Prints HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF Cherished Prints USE OF THE PERSONAL INFORMATION OF ANY THIRD PARTY PROVIDED BY YOU AND/OR YOUR COMPANY. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. In some jurisdictions, some of the foregoing limitations may not apply.
8. Links To Other Websites

Our Website may contain links to other websites. A link to a third party’s website does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party websites. You access such third-party websites or content at your own risk. You should always read the privacy policy of a third-party website before providing any information to the website.
9. International

As a global company, Cherished Prints may process, store and transfer Personal information in the United States or in any other country in which any company of the Cherished Prints Group is incorporated. Cherished Prints requires that all companies of Cherished Prints Group protect your personal information, regardless of where it is stored, in accordance with applicable laws.
10. Changes to this Privacy Policy

Cherished Prints may change the Privacy Policy from time to time. We will inform you by posting the revised Privacy Policy on the Website. Please check our Privacy Policy periodically for changes. We will post the date the Privacy Policy was last updated at the top of the Privacy Policy. The changes will go into effect on the “Last Updated” date shown in the revised Privacy Policy. By continuing to use the Website, you consent to the revised Privacy Policy.
11. Contact Us

If you have any questions about this Privacy Policy, please contact me at support [!at] cherished-prints.com

More information

Last updated on Feb 10, 2017
Frequently asked questions
My the inside or the back is printing upside down?

In your print settings or have your print provider select layout option "Head to Head".

Head to Head: The printing on the front and back of a sheet so that the top of both sides is printed at the same end of the sheet. You would turn the sheet over like the page of a book to read the reverse side.

Can I edit the template myself?

My products are not templates. My PDFs will come print ready and not editable. I'm a professional graphic design with over 10 years experience in design, layout, and photo editing. I will do the work for you.

You would send me the content and upload photo(s) to this convo or you can also email me. Once I have the information, I will lay out everything for you and send you a draft to review and provide revisions within 24. Rush is available, but let me know when first inquiring. After the draft is approved, I will send the final art in PDF format with and without crop/trim marks. I do have print services available.
Melissa