All custom orders are by request:

Wedding Jewelry can be custom ordered -- bead colors, necklace lengths, bracelet sizes, styles and number of matching items ordered.

Personalized custom orders may include a change of clasp type, size or length of a necklace or bracelet, or color change of a design.

Contact me to discuss custom or personalized orders.

**Please Note: Custom Orders and Personalized Orders are not returnable. Contact me for more information and/or to discuss your order.

Processing Time for regular orders is usually 1 - 3 days after I receive your payment. Custom and larger orders will take longer and an estimate of time will be given to you when you place your order.

USPS First-Class Package Service is my standard shipping for domestic shipping. You will be able to upgrade your shipping method in the cart.

International Shipping is by USPS Priority Mail International (6 - 10 business days) or USPS Priority Express Mail International (3 - 5 business days). Most countries I ship to require at least the Priority Mail service to allow for insurance, delivery confirmation (where available) and correct customs forms for jewelry. You will be able to select the service during checkout.

Necklace Size (length) is too small or too large:

The average necklace size is 18 inches (18 - 20 inches with a chain). Descriptions will list the length of the necklace so you can determine if it will fit or not.

I can shorten or lengthen most of the necklaces I sell. If you would like a smaller or larger size (length) for your necklace, contact me to discuss making the length adjustment. There may be a small fee to adjust the length of the necklace due to restringing and reworking the design to fit the adjustment.

Bracelet Size (length) is too small or too large:

Clasp and chain style bracelets can be lengthened or shortened usually by adding or shortening the clasp chain on your request.

If the bracelet needs to be restrung to adjust the size (length) contact me for more information. There will be a small rework fee to adjust the size for you.

How to Measure Your Bracelet Size:

Use a string and wrap loosely around wrist just below the wrist bone and mark where string meets. This is the exact wrist measurement. My elastic stretch bracelets are the exact measurement plus 1/2" - 3/4" for ease of wearing. My clasp bracelets are exact wrist measurement plus 1" for ease of wearing. This measurement works for adults and children.

My jewelry is handmade using jewelry quality beads and components and can be cleaned and cared for by rinsing gently in warm water using a mild hand soap. After rinsing in clear water dry the jewelry with a soft cloth and buff gently to regain the shine.

You can also use a Silver Jewelry Cleaner and a polishing cloth to clean and shine your jewelry.

**DO NOT dip jewelry in strong cleaning solutions or let the item soak in the cleaning solution.

Yes, I can change the type of clasp (style) by request. I usually finish my jewelry with lobster claw and chain style clasps. You can request a toggle clasp, spring ring clasp or a magnetic clasp. Contact me for more information.

Yes, I can usually change the type of ear wire (style) by request. Most of my earrings have sterling silver, silver plated, silver-filled or gold plated and gold-filled fish hook ear wires. The description will list the type of ear wire used. I can change these to ball post, leverback or clip style ear wires. Contact me for more information.

Customer satisfaction is important to me. I will work with you to make your purchase from my shop a positive and pleasant experience.

If you are unhappy with your purchase from me, contact me right away to let me know you are unhappy and that you want to return the jewelry to me for a refund.

Please do not return your item to me without contacting me first. Use the original packaging if possible to return the item or packaging of a similar type so the article is protected as originally shipped to you. I will issue a refund after I receive the item back in its original, unused condition. Please see my shop policies for return dates and more information.

Custom and Personalized jewelry items are not returnable.