ChicksCraftCompany

Handmade Accessories Stylish Pets

St Louis, Missouri
6,657 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Welcome to Chick's Craft Company's online store!

We can make any of our products with any of our fabrics shown here.
Check out our "Add Ons" section for some customization options or message us to place a custom order.

We love to see photos of our products in action! Tag us on Facebook, Instagram or Twitter and we'll send you a 25% off coupon for your next purchase!

Banner Photos (Left to Right): @delightful_doxie, @nala.bluegrass.cattledog, @empire_of_glamour_goji, @bubbasquish, @bellathehuskers

Announcement

Last updated on Dec 27, 2020

Welcome to Chick's Craft Company's online store!

We can make any of our products with any of our fabrics shown here.
Check out our "Add Ons" section for some customization options or message us to place a custom order.

We love to see photos of our products in action! Tag us on Facebook, Instagram or Twitter and we'll send you a 25% off coupon for your next purchase!

Banner Photos (Left to Right): @delightful_doxie, @nala.bluegrass.cattledog, @empire_of_glamour_goji, @bubbasquish, @bellathehuskers

Items

6657 Sales
 

All Items

Kandy Pohrer

Contact shop owner

Kandy Pohrer

Reviews

Average item review
5 out of 5 stars
(1299)
See reviews that mention:
Quality 154 Shipping 97 Customer service 45

Updates

"Get those Christmas orders in ASAP! Shipping is taking longer than usual due to COVID. If you order after these dates, we can't guarantee delivery before Christmas & will not be issuing refunds for late deliveries. Thank you as always for shopping small!"
"We're extending our Black Friday deals this year! Follow our socials for more coupons!"
View all 35 updates

About ChicksCraftCompany

Sales 6,657
On Etsy since 2009

Our Story

Chick’s Craft Company (formerly Hemptress Designs) was founded in 2008 in the wonderful city of St. Louis, Missouri. We’ve gone by a few different names since then, but one thing hasn’t changed: we love to craft!

Everything we sell is handmade with love by our talented team. Our specialty is creating fun, fashionable, and durable accessories for your beloved pets.

We absolutely love what we do and appreciate our friends, family, and customers for supporting our small business venture over the past 10+ years! We couldn’t do it without you!

For more information about our company, please visit our website chickscraftcompany.com! Below are some quick links:

OUR TEAM: https://chickscraftcompany.com/our-team/

ST. LOUIS EVENT SCHEDULE: https://chickscraftcompany.com/shoplocal/

CUSTOMER PHOTOS: https://chickscraftcompany.com/customerphotos/

FABRIC OPTIONS: https://chickscraftcompany.com/fabric-options/

PRODUCT CARE INSTRUCTIONS: https://chickscraftcompany.com/care/

CURRENT PROMOTIONS: https://chickscraftcompany.com/promotions/

Shop members

  • Kandy Pohrer

    Owner, Maker

    I was born and raised in the suburbs of St. Louis and I love my city! My four pets, Gizmo, Aries, Kirby, and Lady, are the inspiration for my products. Everything made and sold by Chick's Craft Company has been quality tested and approved by my pack.

Shop policies

Last updated on August 18, 2020

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
-------RETURNS-------
We accept returns. Item must be shipped back to us in the same condition it was shipped. Only when the item is recieved and deemed re-sellable will we refund the item price. No shipping costs will be refunded for returns. Return shipping is the responsibility of the buyer.
**Customized items cannot be returned.**

-------EXCHANGES-------
We will gladly exchange items for a difference size, style, or fabric. Original item must be returned before the new item will be shipped out. Buyer will pay cost difference and any & all additional shipping fees associated with the exchange.
**Customized items cannot be exchanged.**

-------DAMAGED ITEMS-------
If your item is damaged in the mail, I will issue a refund or exchange upon proof of damage (aka a photo). All damaged item issues must be brought up within 7 days of delivery.

If you have any questions, please send me a message and I will be happy to help you!
Payment
PayPal, Visa, MasterCard, AmEx, Etsy Gift Cards
Shipping
Since our items are handmade to order, your package will ship in 3-4 business days after purchase (unless stated otherwise in our Shop Annnouncement).

We ship through USPS. Shipping fee includes postage (calculated by weight), tracking number, & packaging supplies. Items are packed in 6x9" or 9x12" envelopes depending on the size of your order. You will receive an email with your package tracking number once the item is shipped.

All packages are shipped to the address provided by the buyer at check out. If your package is returned to us due to an incomplete/incorrect address, we will happily re-ship to another address at buyer's expense.

Please note: While we will do everything in our power to ensure your order is delivered quickly and securely, please keep in mind that we do not work for USPS. Once the package is picked up by USPS, we cannot control the speed at which it is delivered or be liable for lost or delayed packages. If there is a issue with your delivery, please contact us and we will help in any way we are able.

-------INTERNATIONAL SHIPPING-------
We ship to almost every country via USPS. USPS does not verify international addresses so please ensure that it is typed correctly at checkout. Please be advised orders shipped internationally will have to go through customs, which sometimes can be a lengthy process. We ask that you allow 6 to 8 weeks for delivery on international orders. Buyer is responsible for any and all customs, VAT, tariffs, duties, taxes, handling fees etc. that may be required for you country.
Additional policies and FAQs
----------DISCLAIMERS/NOTES----------
- All items are made-to-order and will ship in 3-4 business days after your order is placed. Rush Order option is available in the ‘Add Ons’ section of our shop!
- Since each item is handmade, cut/placement of fabric and measurements will vary slightly
- Colors may vary depending on your monitor/device settings
- Any photos marked “EXAMPLE” are to show you what the different style options look like. You will not receive the item shown in any “EXAMPLE” photo

Thanks for reading our shop policies!
Visit the following link to see our current PROMOTIONS & DISCOUNT CODES: https://chickscraftcompany.com/promotions/

If you have any further questions, please don't hesitate to message us!

More information

Last updated on Jun 10, 2019
Frequently asked questions
Can I add a name/personalization to my item?

Yes! You can purchase either our 'Embroidered Name' or 'Vinyl Name' Add Ons to add personalization to your bandana.

My dog's collar is thicker than 1". Can you make a pet accessory that will fit?

Yes! We can make them to fit any size collar. You will need to purchase our 'Extra Wide Collar Opening' Add On.

I need my order quick! Can you rush it?

Yes, we can ship your order within 48 hours if you purchase our 'Rush Order' Add On listing.

What size should I order?

There is a full size chart located in the photos of each listing with measurements and examples of breeds for each size and style.

My dog doesn't wear a collar. Will your bandanas work for us?

Our standard bandanas attach to the collar, but we can make a tie on style as well! You will need to purchase the 'Tie On Bandana' Add On listing.