Chilina

glass vessels and sculpture by Tim Chilina

Portland, Oregon On Etsy since 2013

Chilina

glass vessels and sculpture by Tim Chilina

Portland, Oregon | 4 Sales

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    Tim Chilina

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    Tim Chilina

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    Shop policies

    Last updated on January 18, 2013
    Welcome to Chilina on Etsy, and infinite thanks for your interest in my work. The acquisition of a piece by a client is a final step of my creative process; I seek the compete satisfaction of all my clients.

    I’ve lived and worked as an artist for over 15 years here in Portland (Oregon), primarily in the media of glass (blown, kilnformed) and encaustic.

    Explore the shop and enjoy! You can find more at www.chilina.com.

    Accepted payment methods

    Paypal Mastercard Visa American Express Discover Giftcard
    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    Exchanges and refunds are part of life; I want clients to feel happy with their pieces, not stuck with them. Clients can request a refund or exchange within 30 days of receiving their purchase.

    Clients are expected to pay all costs related to returning an item, including packaging materials, shipping fees, insurance, and delivery confirmation. Items must be returned intact and complete, in an “as new” condition prior to issuance of a refund or exchange.
    Payment
    I accept the usual options, such as Paypal and various cards through the Etsy website. I accept other forms on a discretionary basis; please contact me if you wish to discuss payment options.

    Sales tax will be applied and collected for all shipments to states that require it. Presently, this only applies to shipments to California; rates vary with location.

    Payment must be completed within 5 business days of initiating a purchase; items with incomplete transactions will be re-listed for sale.
    Shipping
    UPS Ground is preferred for larger and more fragile pieces such as the vessels, while the USPS offers a more affordable service for smaller, more durable works such as oil candles and coasters. Other options are available, so contact me if you’d like to discuss.

    The shipping rates quoted on Etsy are for US domestic shipments only within the “lower 48” states. Insurance and confirmation of delivery are included in the shipping rate. Special services may be requested for an additional fee. Shipping rates for other domestic and international destinations are available on request. International clients are responsible for all costs related to import duty, taxes, and related charges.

    I attempt to ship within 5 days of payment; I’ll contact you if circumstances prevent this (travel, weather, life events, etc).

    I use lots of reclaimed, recycled, and surplus material for packaging, and I encourage my clients to continue that process. Please recycle your packaging materials if possible.

    If your piece has been damaged during shipping, please contact me within 5 days of receipt and keep all packing materials until insurance claims are resolved. Digital photos of the damaged item and packing materials will be helpful in facilitating claims.
    Additional policies and FAQs
    Commissions:
    I accept commissions on a discretionary basis. Sometimes clients have fantastic ideas for new color combinations and shapes, or special considerations. Commissions are subject to a non-refundable deposit of 25%, which is credited to the purchase price upon acceptance by the client. Commissions are subject to the policies outlined above.

    Seconds:
    These pieces hold exceptional value for certain clients. While the overall aesthetic is preserved, they tend to have minor flaws, such as bubbles or imperfections in coloration. Experiments are also included in this section, which are more unique in nature. Pieces with serious flaws and structural impairments are recycled into other items, like coasters and kilncast sculpture.

    Sale items:
    The prices of some pieces may be discounted for limited time and on an infrequent basis. It is not my common practice to put items “on sale”.

    Additional information:
    visit www.chilina.com

    OPB Art Beat (video):
    http://www.opb.org/programs/artbeat/segments/view/279?q=chilina