flora, fauna, & ever-merry!
ChipmunkCheeks' Shop Policies
Ahoy! Thanks for visiting ChipmunkCheeks I hope you enjoy your stay! I'm Katie Vernon, an illustrator in Bloomington, IN, and if you have any questions... feel free to ask!
You can also see my work at:
**Artwork may not be reproduced without consent of the artist. All works © Katie Vernon**
Paypal, cards, etsy gift cards- it's all good. Orders will be cancelled after 3 days if payment is not received.
Items are shipped first class through USPS within 1-4 business days after payment is made (unless it is a custom piece). Please specify if an item is needed quickly (second day air, etc) before paying, so I can calculate the "rush" shipping charges and let you know the new shipping total.
All prints and small/flat originals are carefully packaged in a protective sleeve and will be shipped in a bend-proof fiberboard mailer. Larger works will be padded and shipped in a sturdy box.
I am happy to combine shipping on multiple purchases
Refunds and Exchanges
If you have any problem with your order please contact me as soon as possible. I sincerely want you to be happy with your purchase and I'll do my utmost to help.
Additional Policies and FAQs
If you are ordering a custom piece...
It is very important that you keep in contact with me after placing an order because I will need to work with you to discuss colors, poses, cropping, etc. After we discuss the details I will create and email you a sketch for your approval before I move onto the finished piece.
When the piece is "done" (typically 2-3 weeks from receiving all necessary information) I will email you a .jpg so that you can let me know if you would like anything to be changed, your happiness is VERY important to me.
The artist retains all rights to the images sold. Purchase of a print or original artwork does not entitle the buyer to reproduce that work in anyway without express permission from the artist.
Last Updated September 2, 2014