ChrisMartinDesigns' Shop Policies
Hello, and welcome to my shop.
My goal is to offer interesting, beautiful and unusual items at reasonable prices. The jewelry I have to offer is all pre-owned vintage or antique and will have some degree of wear consistent with their age and having been loved at an earlier time. Personally, I like this about old jewelry. Maybe I'm nutty, but I have thought since I was a small girl that well-loved old jewelry brings good luck to whoever is fortunate enough to have inherited it. I will disclose anything that may be viewed as an imperfection; I want you to be happy.
Many of my Chris Martin Designs handbags are also made from nicely old and sometimes beautifully worn vintage linens and textiles. I carefully wash and line dry all of my fabrics, and I only use the very best pieces. I love love love the softness and faded colors, the fine embroidery,and exquisite laces of old linens; and I have infinite respect for the women who made these gorgeous pieces of art. However, these fabrics have been used in another life and may have small imperfections. I take great care in creating these handbags, it's very important to me that they be sturdy as well as beautiful, and I want you to love them as much as I do!
Paypal or money orders only, please. Money orders must be drawn from the USPS or one of the larger banks.
Payments expected at the time of purchase.
I will reserve items for 24 hours, please let me know if you need a couple of extra days.
I do accept offers on items. Payment on accepted offers must be made within 24 hours. No refunds on items sold at a discount. Thank you.
Please contact me regarding lay away.
Shipping will be by USPS. I send domestic items weighing under 13 ounces USPS First Class with a delivery confirmation. I now send packages over 13 ounces USPS Priority with a delivery confirmation. Please contact me if you'd prefer larger packages sent by Parcel Post. Parcel Post does run a couple dollars less than Priority, but be forewarned, I have had Parcel Post packages take up to six weeks (!) to arrive at their destination. International orders will be sent USPS International First Class. I cannot be held resposible for lost International packages, nor for any added customs charges.
I do combine shipping on multiple orders. Please contact me if you are purchasing more than one item, so that I can adjust the shipping charges.
All orders will come packed appropriately, jewelry will be packaged in a box and mailed in a padded envelope. I ship clothing wrapped in tissue in a lightweight mailing bag. I usually mail within one day of payment.
Refunds and Exchanges
All items, except custom-orders, can be returned for a refund
Shipping charges are not refundable
Please contact me within one week of receipt for a refund
Custom orders are non-refundable
Please remember that vintage clothing and jewelry is not new. It is rare for vintage clothing and jewelry to be perfect. I try to disclose all flaws. Please contact me if you feel that an item was misrepresented. I will do my best to make sure that you are ultimately satisfied.
Additional Policies and FAQs
Please contact me regarding custom orders on my handbags. It's not always possible to exactly recreate one of the purses made from vintage fabrics, but I can try my best to make something similar (or better!)
Last Updated May 25, 2012