Christine Egan on Jan 13, 2017
The pendant was bent and bumpy from engraving. Text was faint, hard to read and poorly placed/sized on the pendant. I was promised a replacement that never appeared despite two follow up emails. Lousy product. Worse customer service. Seasoned ETSY shopper who has never before left a bad review.
Christina responded on Feb 7, 2017
Dear Christine, I am sorry that you are so unhappy. If you return the piece, I of course will make you a new or different one. This is why I tell people that I do not stamp on both sides. If you would like to discuss this further, send me a message in Etsy. Peace, love and happiness, Christina
Handmade Personalized Jewelry Inspired by Love
Thank you so much for visiting my jewelry shop and taking the time to learn a little bit about me.
I am Christina Guenther and I am the sole prorieter of ChristinaGuentherJewelry. I live in Rhode Island, the 'Ocean State' located on the beautiful southeast coast of New England, with my loving husband and a handful of precious kitties. My handmade jewelry is available for purchase in stores, on my ChristinaGuentherJewelry website and here in Etsy.
From the serenity of my home studio, I create jewelry that is inspired by love...my own love and life and the love and lives of the wonderful people that I encounter. I handcraft my jewelry one piece at a time and each is uniquely personal with slight variations.
When you purchase jewelry from me, you are purchasing jewelry handmade by me specifically for you with high quality materials and great attention to detail, guaranteed. Each piece is hand stamped, forged, finished and packaged with you in mind. I love the oneness of creating jewelry that is unique for you and your personal story.
I love to express life's precious moments through jewelry, to create something lasting that expresses how you feel or what you believe.
Jewelry that inspires and empowers, can be given as a gift of love, that celebrates an event or delicately comforts a heartfelt sorrow. Jewelry from my heart and soul, handmade with love and inspired by love.
If you have any questions, concerns or comments, or would like to discuss a custom order, send me a message in Etsy. I would love to hear from you!
Peace, love and happiness,
Owner, Maker, Designer, Curator
Uniquely yours and one of a kind...handmade hand stamped personalized sterling silver jewelry inspired by love. ♥ Christina
Production time is normally 1 to 3 weeks from receipt of order, plus shipping. Shipping and delivery are in addition to production time. At checkout, please choose the most appropriate shipping method for your desired delivery time frame and location.
©Copyright 2017 ChristinaGuentherJewelry. All Rights Reserved.
Accepted payment methods
- Accepts Etsy gift cards
USPS Priority & Express Mail shipping upgrades are available at checkout. Priority Mail (2-3 day US delivery, 6-10 day International delivery) and Express Mail (1-2 day US delivery) are claims of service by the United States Postal Service. Shipping upgrades DO NOT decrease standard production time. Production rush order upgrades are available for purchase within my Etsy shop.
* ChristinaGuentherJewelry will not be responsible for any shipping delays, missed deliveries, damages, theft or any other losses incurred during shipping. All liability claims must be made with the shipping company chosen at checkout.
Refunds and Exchanges
Returns on non-custom, non-personalized items in original resalable condition are accepted. You are responsible for return shipping costs. A refund credit will be applied in the same method as payment upon receipt of returned item.
Returns on custom, personalized items will not be accepted. All sales on custom personalized items are final. Please be certain to include accurate personalization information in the “Note to Christina Guenther” dialogue box at checkout. Production errors based on inaccurate customer supplied information, including misspelled words and incorrect sizes are non-returnable and non-refundable.
Inexpensive ring sizing kits are available in my shop,
ChristinaGuentherJewelry is handmade and hand stamped, one at a time. Each piece of jewelry delivered may have slight artistic variations from the product photo shown, and must be expected…this is what makes handmade jewelry distinct and uniquely beautiful and endearing.
Additional policies and FAQs
Silver will naturally darken with age due to oxidation. To slow darkening, store clean silver jewelry in an airtight container. Silver is very soft, so always polish with a gentle touch using the pro polish pad included with your order. For premium jewelry care, The SUNSHINE POLISH CLOTH is a must have for every jewelry lovers and will help keep all your gold and silver jewelry sparkling new, without the chemical harshness of many jewelry dips.
Include a SUNSHINE POLISH CLOTH with your order!