CiccaCicca

Clothing & More - Hand painted t-shirts for children.

Milan, Italy · 0 Sales

CiccaCicca

Clothing & More - Hand painted t-shirts for children.

Milan, Italy 0 Sales On Etsy since 2009

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CiccaCicca

Shop policies

Last updated on February 9, 2011
Welcome to CiccaCicca Store online!
Please take a look at our shop policies, for any questions just convo us!

Accepted payment methods

Returns and exchanges
We love what we do and the ongoing satisfaction of our customers remains the real nice thing!

>> REFUNDS <<

Cicca Cicca Store will accept returns within 30 days of ship date of unused, unwashed, undamaged items for a refund or exchange on merchandise purchased (original price paid, shipping/packaging cost non-refundable).
We recommend you insure your return package. Seller is not responsible for lost items.

In case of return/ refund, we MUST be notified by mail/ convo BEFORE you return your item in order to initiate money-back guarantee.
We'll credit your purchase using the original form of payment.

Any items returned after 30 days of ship date or without previous notification will NOT be accepted.

>> RETURNS FOR DEFECTIVE PRODUCTS <<

It is our best interest to provide optimum quality. Please remember that each piece is handcrafted and may present some little "nice" imperfections.
Only if you find serious damage due to a flaw in our products, you can send the item back for a full refund or exchange. Please provide the item with proof of purchase (paypal invoice or the original sales receipt). We must be notified within 3 days of receiving your item in order to initiate money-back guarantee.
We can only provide full refunds or exchanges with such proof of purchase, returned within 30 days of ship date.
We'll credit your purchase using the original form of payment.

Any items returned after 30 days of ship date or without previous notification will NOT be accepted.

>> REFUNDING SHIPPING COSTS <<

Shipping/packaging costs are NON-REFUNDABLE in any case.
Payment
** All buyers**
We only accept PayPal payment.
It’s simple, safe and painfulness: add items to your cart, click on the shopping cart and check out. Within few days you’ll receive your nice, pretty t-shirt.
If you want to go on purchasing, remember we'll only ship your item out after your e-check payment clears.
Please, your payment is due within 3 business days of purchasing unless some other arrangement has been agreed upon in advance and documented via e-mail. Otherwise we'll have to cancel your order and relist the item. You if need extra time, convo us.

If you have troubles with Paypal you'll find this links useful:
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

**Clienti Italiani**
Se vivi in Italia ci stiamo attivando per attivare un sistema di pagamento tramite ricarica di una carta PostePay.
Appena il servizio sarà attivo, lo comunicheremo in questo spazio,
Shipping
**Clienti su Milano**
Se vivi a Milano e vuoi risparmiare le spese di spedizione, contattaci e saremo lieti di concordare il ritiro presso una sede di cui ti comunicheremo l'indirizzo.

** All buyers**
In case your provided ETSY address is different from the PAYPAL one, we'll ship your order to the ETSY address.

We find that the cheapest way to ship worldwide from Italy is by priority mail with Poste Italiane. This doesn't include tracking or insurance but if you prefer you can convo or e-mail us before purchasing and ask for certified mail so that we can arrange a different shipping and revise the shipping cost.

All orders are shipped within 3 business days after payment cleared (we know your baby is anxious to receive his/her nice, pretty t-shirt!)) and take:

about 2-3 business days for domestic delivery (Italy)
about 3-10 days to EUROPE
about 7-20 days to AMERICA and JAPAN
about 15-30 days to AUSTRALIA

Please note, the delivery timeframe may varies and we cannot be held responsible for losses or delays but if you contact us we're sure we'll find a solution together!

International customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.

MADE TO ORDER ITEMS may take longer to be shipped. Please, always check product description before ordering.
We strive to please you and to have your order shipped out as soon as possible. If you are in a rush, convo or e-mail us and we’ll be happy to work something out!

You’ll receive an e-mail/ convo notification as soon as we ship.
Additional policies and FAQs
>> NOTE FOR BUYERS <<

Your order will be well packaged, cute and safe for transit. Once in the mail, we have little control over how the mail is handled. If your package arrives damaged (hasn't happened yet!), please contact us so we can do our best to make it right.

Please, contact us to be informed about the Cicca Cicca Store adress where returned items must be sent to.

Sorry, if your order is personalized We won't accept any return.