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Shop policies

Last updated on February 14, 2014
Welcome to Cidore Dolls Etsy Shop! For more information, services and additional pictures, please visit our website,

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
As most of our items are preorders and the products are made upon receipt of payment, we currently have a no refund policy on canceled orders. However if you realize there is a problem or mistake with your order please contact us immediately and we will try to resolve the problem.

If there are any problems with your order upon arrival please let us know immediately. Please note that with our dolls, each doll is created by hand by me in an at-home-facility and as such, each doll will have some inclusions. I try to eliminate these as much as possible but there will be no refunds for mild inclusions on dolls.
We are only excepting payments via PayPal at this time.
Each item is mailed through USPS with shipping confirmation. There is no tracking on international orders.

Most of our items are made at the time of order. Please allow us two weeks to complete your order before we ship. We will e-mail you when your order is being sent out. Please do not hesitate to contact us with any questions.