CielCreation

Ciel Creation Personalized Custom Monogram Jewelry Shop

New York, United States | 3356 Sales

CielCreation

Ciel Creation Personalized Custom Monogram Jewelry Shop

New York, United States 3356 Sales On Etsy since 2014

5 out of 5 stars
(632)

Shop owner

Contact

Ciel

Contact shop owner

Ciel

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Reviews

Average item review
5 out of 5 stars
(632)
See reviews that mention:
quality 93 shipping 103 customer service 50
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Shop policies

Last updated on April 6, 2018
We specialize in custom handmade jewelries. All our products are produced handmade in New York.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We accept return within 7 days of your receipt.

If you are not completely satisfied upon the arrival of your order with the quality of workmanship or material, you may return it in its original packaging for a full refund in 7 days (less shipping and handling charges).

Please ensure all information given is accurate. No refunds or exchanges are possible due to misspellings or wrong information since it is specially designed for you and cannot be altered after the production. Items cannot be returned for reasons other than defects in workmanship or material.

Please send us message for return authorization number before sending back the item.

We will refund your account within 2 business days after we receive the item.
Payment
Payments can be made with any major Credit Cards or through Paypal. Please contact us if you need any help with payment.
Shipping
FIRST CLASS Ground Shipping is $3.50. Items are shipped within 2-3 BUSINESS DAYS (PRODUCTION TIME). Delivery time with regular shipping is 5-7 BUSINESS DAYS. Orders for Christmas, Valentines Day, Mother’s Day may take longer. Please ASK before you order.

Inclement weather conditions, customs check etc. may delay or postpone our deliveries. We do not hold liability or refund the shipping charge based on the difficulties beyond our control. We are NOT RESPONSIBLE FOR POSTAL DELAYS, PACKAGE LOSS or PACKAGE DAMAGE.

We also have PRIORITY & EXPRESS SHIPPING option available for EXPEDITED SHIPPING.

- PRIORITY MAIL: Delivery takes 3-5 days and costs $7.50.
- EXPRESS MAIL: Delivery takes 2-3 days and costs $21.50.

** Multiple Items can be shipped together to save on the Shipping Fees **
Additional policies and FAQs
** Cleaning & Care **

Over time it is inevitable that jewelry will tarnish, it is caused by oxidisation and moisture from the air (for its longevity it is better to avoid direct expose to perfume, hairspray, deodorant, body lotion etc). Warm soapy water is the most gentle way to clean your silver jewelry.

** Note **

Since all of our jewelry is custom made, there might be slight variations in size and texture.