CiscoScrolls' Shop Policies
Hello and welcome to my shop. I specialize in creating custom works of wood art, comic book inspired jewelery, and decorative decoupage housewares. I take pride in the work that I do and have high quality standards. Satisfaction with your purchase is my highest priority and I will do what I can to provide you with the best possible experience.
Payments through Etsy Direct Checkout and Paypal insure quick delivery of your item. I am also willing to to accept a check or money order, but both of those payment types must clear before I ship.
I primarily ship through USPS first class mail in order to keep shipping costs low. First class mail may take 5-6 days to arrive but usually arrives quicker. If you need your item sooner, please contact me so I can adjust the cost to priority mail shipping. My shipping costs reflect the actual postage cost in addition to the cost of packing materials. I'm not looking to make money off shipping, but I do need to cover my actual cost.
Refunds and Exchanges
I want you to be satisfied with your purchase. If for any reason you are not happy with your purchase, you have to the option of returning the item at your expense for a refund of your purchase price. Shipping costs are not refundable. Please contact me prior to returning for further instructions.
Additional Policies and FAQs
If you have a custom idea in mind, I would be glad to help your idea come to life. The minimum cost for a custom order wood art is $9.99 and up based on the complexity of the cuts. I can create anything from house number signs, sport team logos, desk name plates, welcome signs, no soliciting signs...etc. Please contact me for further details and a cost estimate.
Last Updated June 26, 2012