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ClairdeLuneJewel

Clair de Lune Jewelry

Jakarta, Indonesia · 449 Sales

ClairdeLuneJewel

Clair de Lune Jewelry

Jakarta, Indonesia 449 Sales On Etsy since 2011

0 out of 5 stars
(95)

Shop owner

Agatha T.

Contact

ClairdeLuneJewel is taking a short break

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Note from shop owner *** HOLIDAY/SHOP CLOSURE: ***

Hello!

I apologize for keeping the shop on vacation for a long time.. My personal life is going through some drastic and unexpected changes, and as a result of that me and my son have moved to Jakarta, Indonesia for a fresh start. We are trying our best to adapt to the new environment.

I also wanted to thank my customers who has emailed me expressing their concern, unfortunately at that time I was unable to reply to the emails as my mind was pre-occupied with my son's and my wellbeing.

I am currently setting up my workshop in the new house and will also continue working on the new collection once the workshop is done and organized.
The shop will open again when the dust has settled.. wish us luck :)

Thank you for your support and patience! :)

PS: My new email address is clairdelunej [!at] gmail.com. Please contact me on this email address if you need to! :)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Thank you!

Note from shop owner

Last updated on May 2, 2014

*** HOLIDAY/SHOP CLOSURE: ***

Hello!

I apologize for keeping the shop on vacation for a long time.. My personal life is going through some drastic and unexpected changes, and as a result of that me and my son have moved to Jakarta, Indonesia for a fresh start. We are trying our best to adapt to the new environment.

I also wanted to thank my customers who has emailed me expressing their concern, unfortunately at that time I was unable to reply to the emails as my mind was pre-occupied with my son's and my wellbeing.

I am currently setting up my workshop in the new house and will also continue working on the new collection once the workshop is done and organized.
The shop will open again when the dust has settled.. wish us luck :)

Thank you for your support and patience! :)

PS: My new email address is clairdelunej [!at] gmail.com. Please contact me on this email address if you need to! :)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Thank you!

Agatha T.

Contact shop owner

Agatha T.

Reviews

No reviews in the last year
aliciarasul002

aliciarasul002 on Oct 1, 2013

5 out of 5 stars

Thank you for being so understanding about this piece. Great customer service.

Angela D

Angela D on Sep 21, 2013

5 out of 5 stars

fast shipping - great service! thank you!!

Heather

Heather on Aug 30, 2013

5 out of 5 stars

very cute delicate anklet. fast shipping great communication. I ordered a size to big but I still made it work. thank you!

View all 95 reviews

Shop policies

Last updated on January 9, 2013
Thank you for stopping by at my shop and supporting handmade!

All items in the shop are handmade by me, and I always try to use the highest quality materials that are available.
I handpicked and checked all findings/materials I use for the jewelries, designed them and photograph them myself. I take pride on my work, as I love what I do.

Please read the store policy prior making your purchase! Thanks =)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
PAYPAL:

I accept Paypal (you don't have to signup for a Paypal account anymore to use your credit card via Paypal), it's really easy to use and secure.. let me know if you need any help with it!

Need help with purchasing? First time buying on Etsy? Please check this link for easy instructions on how to purchase:
http://www.etsy.com/help_guide_checkout.php

BANK DEPOSIT:

Bank Deposit is available only to Australian customers. Your package will be sent once the money is cleared in my account.
Please pay within 48 hours of purchase. If there is no communication or payment made within this time, I will re-list the item.
Shipping
** I ship to your ETSY address, so please let me know if you would like me to ship your package somewhere else. **

As most items here are made to order, please allow 1-5 days before your item is shipped.

The shipping method I use on most of my items are Australia Post Regular Mail, which does NOT include tracking and insurance.
Please convo me if you want your package insured, as we are not responsible for lost, stolen or misdirected mail.
Express and Registered Post are available upon request.

ALL international buyers please note of your country's duties, taxes and customs fees before placing an order.
Refunds and Exchanges
All jewelries are thoroughly checked before being sent and they are packed with utmost care to ensure that it is safe during its journey to a new home (yours!)

Your satisfaction is very important to me, however please take some time to read the description of the item(s) before buying them. Please take note of the bracelet and necklace length before buying them, and convo me if you'd like me to make it a different length =).

Please contact me within 3 days of receiving your item if you have any concerns regarding your purchase and we will try to resolve it together.
Additional policies and FAQs
All material I use is high-quality gold/rhodium plating over brass unless it stated otherwise (e.g Sterling Silver, 18K gold, etc). I wear my own jewelry and tested them myself before I sell them. I stand by the quality of the materials I use, however, as they are plated jewelry, they will eventually tarnish overtime, especially if you swim with them, and if you don't take them off before shower everyday.

Rhodium Plated, Gold Vermeil and Gold Plated jewelry will eventually tarnish over time.
Sterling Silver will also eventually tarnish, however you can clean it with a soft polishing cloth/ baking soda mixture/toothpaste.
If you are looking for a life-time non tarnish jewelry, it will have to be Gold Filled jewelry. =)


Care instructions:
· Remove all jewelries before cleaning or taking a shower. Soap can make the jewelry dull by forming a film.
· Do not wear in swimming pool or hot tub, chlorine can permanently damage and discolor your jewelry.
· Apply make-up, hair spray and perfume before your jewelry, the chemicals in them might damage the finish of the metals and stones.
· After each wearing, wipe with a soft damp cotton cloth to remove make up and skin oil.