ClareyfairyCreations

Shop policies

Last updated on February 8, 2015

Welcome To My Shop!

If you have any size questions or alteration request please do let me know.

I am also happy to do custom orders!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits

Returns and exchanges

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)

Questions about your order?

Please if you have any problems with your order.

Returns and exchange details

If for whatever reason you are not happy with anything please contact me and we can work something out, happy to refund items if they are returned to me.

Payment

I accept payment via Paypal and Bank Transfer.

Shipping

I will post items out to you as soon as possible (normally the same day I receive the order if before 4pm on a weekday GMT, if not the day after). If it's a weekend i'll try post it Saturday if not first thing Monday!

I am not responsible for any import duties charged if you are overseas.

I post my items in the UK 2nd class, if you need the item faster let me know and that can be arranged.

Items going outside the UK are sent standard airmail.

Additional policies and FAQs

I am open to custom orders, please contact me if you would like something made special.