ClassicallyRomantic's Shop Policies
This is a place to see all the elegant and stylishly fashionable designs of Classically Romantic. Browse through the shop to find everything from lace to brass designed and handmade by Anna (me!). The classic styles and ideas of the 18th and 19th centuries (as well as whatever style I fancy at the moment, currently it's a woodland fancy...) is what inspires the romantic yet modern appearance of the accessories.
Combining new thought and old lace gives Classically Romantic the look you want when you want to say, "I'm a vogue girl who appreciates old-fashioned charm." Check back frequently for new items!
I will ship purchased items within 7 days after payment goes through, Monday through Friday unless the item is made-to-order. Made-to-order listings vary in processing/making time from 1-3 weeks. All orders are shipped through the US Postal Service. US orders come with tracking, international orders do not.
Don't hesitate to convo me with questions!
I accept and prefer Paypal.
I also accept payment with a credit card directly through Etsy.
If you would like to request a custom order or are making any additional requests for an item your custom listing will be listed on reserve with your name on it for no more than 3 days. After that time the reserve will be removed and it will be open to others for purchase.
All custom orders must be prepaid upfront unless agreed upon with me. If you have any questions about this or about any other listings or policies I am happy to answer your questions via convo.
CANCELLING ORDERS: I will not cancel an order, please make sure you ask any questions you have beforehand. If you have questions about this policy you can send me a convo through the site.
Almost all items are already made and ready to be packaged up, so no delay!
I will ship purchased items within 7 days after payment has gone through, Monday through Friday unless the item is made-to-order. Made-to-order listings vary in processing/making time from 1-3 weeks.
Items are shipped through the US post office, and all US orders come with tracking numbers. Tracking numbers/delivery confirmation is not available with international orders. Any special requests for rush delivery must be requested via convo ahead of time of purchase. There are USPS shipping upgrades available at the checkout. All shipping times are IN ADDITION TO the order's processing time.
ALL orders over $50 before shipping costs require additional USPS insurance at cost to the buyer. All larger orders MUST be insured, no exceptions. All orders over $150 must also add signature confirmation through USPS at cost to the buyer. If extra shipping costs are required, a Paypal invoice will be sent.
All custom fees incurred for international orders are paid by the buyer.
All orders are shipped in a bubble envelope or box to keep them snug and safe!
Refunds and Exchanges
Refunds are accepted only if item arrives broken and buyer is responsible for return shipping. If anything does happen to your order before you've worn it please let me know as soon as possible so I can make it right!
Exchanges are dealt with on a case by case basis. If you are unhappy with an item please contact me about your order.
Because I am still quite a small shop, no refunds will be given if your purchase is broken by yourself or a friend/family member. Please remember handmade jewelry of any kind is delicate and fragile. All handmade jewelry should be kept dry and taken care of when worn. (As in don't yank on a chain or pull on a charm etc.)
The above being said, please don't hesitate to contact me if you have ANY concerns with your order! I am happy to work with you to find a solution to your question or concern. I want everyone who orders from me to have the best possible experience!
Additional Policies and FAQs
I accept custom order requests!
If you see something that you like, but would like it in a different colour, chain, lace, etc. go ahead and shoot me a convo with your request using the "Request custom item" link on the left sidebar of the shop.
If you need a gift for yourself or someone else but are not sure what you want I can work with you to design a custom piece.
I cannot guarantee I can fulfill all custom requests, but I will try my hardest to do what I can! It never hurts to inquire :)
Also, if you would like a short message or note to accompany the order (like if you are sending it as a gift to someone else) let me know!
All handmade jewelry should be kept dry and taken care of when worn. (As in don't yank on a chain or pull on a charm etc. Remember, jewelry is a delicate thing!)
Last Updated December 22, 2014