Claudia Lord Photographic Fine Art
ClaudiaLord's Shop Policies
Immediate payment is due after purchase. I only accept payments through PayPal. I do not accept checks, cash, money orders or any other method that is not through PayPal. If payment is not submitted within 3 days, the transaction will be canceled.
I will ship your purchase within 7 days after I have been notified of receipt of payment by PayPal. Your purchase will be shipped via USPS 1st class mail package or 1st class mail international. The photo will be placed flat in a polypropylene print sleeve within a reinforced mailer. The photo is unmounted, unmatted, and unframed. If you would like me to add insurance to your shipping, please contact me to discuss the rate. I am not responsible for damage in transit.
Your purchase will be shipped to the address provided in PayPal. Please make sure that this address is correct and matches your Etsy address. If there is a difference, please include a note of explanation.
If your country is not listed in my shipping options, please contact me and I will give you a quote for shipping to your country.
Refunds and Exchanges
If the photo does not meet your expectations, please email me within 7 days of receipt and I will either exchange the photo or refund your purchase price (minus shipping costs.). I only ask that you send it back (return postage is your responsibility) within 7 days of the email, in the original packaging and I will refund your purchase price less my shipping costs. Returns/refunds will not be accepted due to customs fees, taxes, tariffs, duties, etc. (see Note to International Buyers above).
Additional Policies and FAQs
NOTE TO INDIANA BUYERS
Indiana requires sales tax (7%) to be levied on the price of all items shipped to Indiana addresses. PayPal will add this automatically to all Indiana purchases.
NOTE TO INTERNATIONAL (NON-US) BUYERS
I do not collect any customs fees, taxes, tariffs, duties, etc. when shipping your purchases. The buyer is responsible for these charges when applicable. For any additional information refer to your local customs agency. The customs form will be marked as "other" with the actual value of your purchase on the form. Returns/refunds will not be accepted due to these charges.
All images are copyrighted by Claudia Lord. The images are not to be copied in whole or in part. When you purchase a print you are not purchasing the copyright, reproduction, derivative, or distribution rights.
If you are new to Etsy and/or need help completing your purchase go to this link for assistance: http://help.etsy.com/app/answers/detail/a_id/339/
If you are new to PayPal and/or need help completing your credit card transaction go to paypal.com
Last Updated February 3, 2011