hautemommatoo on Mar 21, 2016
Glued on dragons fell off almost instantly after putting them on. Each one also looks different - one shiny the other very dull. Contacted seller to see about fixing or replacing and no response. So disappointed and non-existent customer service. :(
amandapandac7 on Jan 7, 2016
I bought these as a Christmas present. They were very cute, but upon my boyfriend wearing them for the first time yesterday to work, the scorpion fell off the base and was lost on the way to work. Upon further examination of the product, I was very sad to see that they were cheaply glued . Very upsetting.
CleopatraNYC responded on Feb 9, 2016
I am not sure why the scorpion "just fell off." Cuff links can break as they are fragile by nature. If they are banged on or handled carelessly, they may break...that's just the nature of cuff links - not just mine, but ALL cuff links. I have contacted you to rectify the situation but have not received any response, which leads me to believe that this was a reckless/false rating. Please consider how you rate stores as they may cause a decrease in profits for the store owner.
darnold411 on Dec 8, 2015
i visualized something different although the picture is accurate. not your fault, buyer error
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Items are usually shipped within 3-4 business days of receipt of payment.
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Refund(s) will be promptly issued upon receipt of the merchandise in the exact condition as when it was shipped to the customer.
Refund price will not include shipping charges incurred by the seller.
Return shipping cost is the customer's responsibility.
Refund(s) will not be issued for item(s) which are damaged under the possession of the customer.