CleverFoxDesigns

Clever Fox Designs

Gainesville, Virginia

CleverFoxDesigns is taking a short break

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Shop policies

Last updated on April 29, 2022

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Welcome to Clever Fox Designs's policy page. Here you will find information on payments, shipping, refunds/exchanges, and custom orders. If you have any questions, please convo me!

Accepted payment methods

Paypal
Returns and exchanges
It is important to me that you are fully satisfied with your purchase! If there is a problem with your order, I will do everything I can to resolve the problem.

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Refunds and exchanges will be made (minus shipping charges) upon receipt of the product in its original (unworn) condition and in the original packaging.

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Instructions are not eligible for returns. Please ask any questions you may have before purchase to ensure your satisfaction. I am happy to provide unlimited support for instructions purchased - each book contains my contact details.
Payment
At this time, I accept PayPal only.

You do not need a Paypal account to pay for your items through Paypal! Choose the Paypal option during checkout. After you submit your order, click the "pay now" button. Scroll down and you will see the option to pay with credit or debit card without having to sign up for a Paypal account.

If payment is not received and no contact has been made within 48 hours I will cancel the sale.
Shipping
I will ship items to the address I receive from Etsy. Please make sure this is the correct address. Please send me a message if you would like the item shipped to another address.

UNITED STATES ORDERS:
Once payment is received, items are shipped within 2 days via USPS First Class Mail (2-5 day shipping).

USPS Priority or Express Shipping is available for an additional cost, on request. A tracking number will be provided on all orders. Insurance is also available on request for an additional $1.50.

INTERNATIONAL ORDERS:
Items are shipped USPS First Class International and it can take 2 weeks to 2 months to reach destination.

USPS Priority International or Express International Shipping is available for an additional cost, on request (recommended). Tracking is not available for First Class International shipments. Insurance is available on request for an additional $1.50 (HIGHLY recommended).

If your order is not received within 30 days, please contact me immediately. USPS requires 45 days before it considers an item lost and a claim can be filed.

Please note that I have no control over and cannot be responsible for any customs fees or other duties which may be applied to your order by officials in your country. If you have any questions, please check with your local customs office.
Additional policies and FAQs
Custom orders are welcomed! If you have something in mind and don't see, it let me know! I would love to come up with something unique just for you. In order to request a custom listing, you can click "contact me" or "request a custom item" from my shop.

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PayPal Users: PLEASE READ THE NOTE BELOW!

Etsy's letter to the buyer confirms a sale; notifies the seller of the sale, and also removes the item/s from the sellers stock on line. It does not confirm that the sale has been finalized. ETSY'S FINAL CHECKOUT PAGE should bring the buyer to the buyer's own PayPal account. If this does not occur, the proper steps were not taken...try again. Until the buyer verifies the purchase in their own PayPal account, and PayPal notifies the seller that the purchase has been paid for, the shipment is held.

If you feel that you did complete your order, go to “your Etsy”(first page)and in the upper-left corner click (purchases), find the order that is in question, and to the right of it, click (view). If there is a extra-large green-check-mark the order was finalized, if there is not, click the PayPal button provided and verify order. PayPal will then send the seller an e-mail confirming the payment, and the order will be shipped.

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All work on this site is copyrighted. Please do not reprint, copy, or distribute items, instructions or photos in whole or in part without prior permission. You may link to my Etsy site from your website without requesting permission.

Images of the work for sale on this website and the text which accompanies those items is covered by a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License (for more information visit: http://creativecommons.org/licenses/by-nc-nd/3.0/)

Unless specified otherwise all other content (including design elements used for this website) is all rights reserved.

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Commercial resale of my work is not permitted without prior arrangement. Please contact me if you wish to discuss wholesale terms.

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While it would be an extremely rare occurrence, I do reserve the right to refuse sale to any customer for any reason. If this happens I will of course refund the full purchase price immediately.