ByPiera

Custom-designed items, made-to-order items and/or personalized items cannot be returned or exchanged. "All sales are final", unless we make a mistake in processing your order. Once an order is placed, it cannot be canceled.

PayPal and Etsy Direct Checkout are accepted.

For payments by paypal: For your safety and mine I ship to the PayPal name/address. Upon checkout, please verify that your Etsy name/address is current and matches your PayPal name/address. If they do not match it could delay shipment of your order.

If you don't have a paypal account, no worries. You can use your credit card to pay through Pay Pal. Pay Pal is an easy and secure way to pay online.

To pay using credit cards via PayPal when you don’t have a PayPal account:
--At check out, confirm your address.
--Choose Payment Method as PAYPAL. (they will ask for your Credit Card info later)
--Click on “Pay with PAYPAL”. (Ignore the box that asks if you have a PayPal acct.)
--Now fill out the section that asks for your credit card info.

Most items are custom designed per order. Some orders ship within 3-4 business days, however, some personalized items may take 1-2 weeks to ship. We always ship USPS. Once an order ships, it generally takes 2-3 days business days for you to receive your order.

All items are shipped in the US via USPS Priority Mail, unless otherwise specified.
International items are shipped via USPS First Class International mail.

INTERNATIONAL CUSTOMERS
PLEASE take note that International orders CAN take several weeks to reach you once your item is shipped. It generally takes 2-4 weeks BUT I have had orders take up to 10 weeks to reach their destination internationally. If you are not willing to wait that long, PLEASE do not place an international order!!

International customers are responsible for their own duty taxes and customs charges. I will not cover these charges.

** Shipping overages will always be refunded back. **

Due to the handmade nature of most items, fabrics are not always in stock. Substitute colors/styles of similar fabric will be used if certain supplies are out of stock. Every effort will be made to contact you if a substitution needs will take place.
All questions will be answered within 24 hours.