CloudCuckooLand

magic touch to your every day wear

585 Sales

CloudCuckooLand

magic touch to your every day wear

585 Sales On Etsy since 2009

0 out of 5 stars
(216)

Shop owner

KiKi

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KiKi

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KiKi

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Shop policies

Last updated on June 24, 2015
Thank you so much for visiting my shop. Please feel free to convo me about any questions, concerns or special requests. You can reach me directly on Etsy or e-mail to mlle.kiki [!at] gmail.com I'll be in touch with you as soon as possible.

High quality jewelry, Good communication with customers and Prompt Shipping are key priorities to Cloud Cuckoo Land. I want you to feel comfortable and happy.

My inspiration comes from every little thing I observe, I love nature, animals, clouds, sky, stars, reflection of water, gemstones, mirrors, old postcards, movie posters and everything I consider “beautiful” and make me smile :)

About my jewellery pieces
All items are handmade by me. I go purchasing and carefully pick every beads, gemstones, findings, and chains personally. I wear my own design all the time, so I hope you would like my jewelry pieces and wear them often as well : )

Please kindly note that components of jewelry pieces may varies in color because of special effects, such as patina, polishing, fire treatment. It may also occur from the photo listings. Please also consider that every monitor can make colors look different.

Most pieces shown in my shop are the original pieces for demostration only, if you have any concerns with the item, I am happy to send you a photo of YOUR piece before shipping.

ALL MATERIALS ARE NICKEL FREE!

For items with Patina process, please be expected the COLORS will be slightly faded after wearing for a certain time. I do my best for its preservation with gloss or matte sealers.

For Brass stamping and finding, when you find your brass stamping / finding losing its shine and getting darkened, use a small amount of Metal Polish to rub it with soft towel until it becomes clean and shine again.

Accepted payment methods

Returns and exchanges
If you are not satisfied with the purchased item(s) in the shop, let me know right after you receive your order. I could give you back the refund (excluding shipping) through paypal after I receive the item in the same condition before I ship out or exchange for another item. You are responsible for the return shipping cost unless I make a mistake on your order.

DAMAGES AND LOSSES: Please contact me as soon as possible if you have a problem with the shipping.
Payment
PAYPAL and etsy gift card are welcome.

RESERVED ITEMS will be valid for 3 days and if the buyer does not pay for the item(s) within 3 days, I will remove the order from the listing. I will notify you first before doing this. If you need more time for payment, please send me a message.

UNPAID ORDERED ITEMS will be canceled after 24 hours unless another arrangement has made between the seller and the buyer.
Shipping
I ship worldwide.

There are 3 options for your shipping method

1. Standard Airmail by Hong Kong Post, which is the basic shipping provided with your purchase. It does not provide a tracking number, usually takes 8 -16 working days for delivery.

2. Registered mail with tracking number also by Hong Kong Post, you can pay extra to upgrade to Registered mail during Checkout, in which provided with a tracking number for you to trace the package, usually takes 8 - 16 workings for delivery as well.

3. SpeedPost by Hong Kong Post, another upgrade shipping option which provided with a tracking number for tracing and usually takes only 3-5 days for delivery to major cities. Please contact me if you would like the estimate time of delivery to your specific location if you proceed to use SpeedPost.

Generally your order is shipped the next day after the payment is cleared unless otherwise specified, because some items with are ordered to be made, and those orders will be mailed out from Hong Kong within 3 business days after the payment is cleared.

Once again the average shipping time for Standard Airmail and Registered Airmail is about 8-16 business days for delivery most major cities. Please understand that sometimes packages maybe delayed in transit due to customs inspection, peak seasons and unexpected reasons.

Please understand that once your package is shipped, it is out of my contro, unless you have the tracking number to trace the package.


Every jewelry pieces is nicely packed, and wrapped with care in Cloud Cuckoo Land signature kraft paper box ready as gifts. Let me know if you have any special request, I will do my best to fulfill your wishes.
Additional policies and FAQs
I am more than happy to make any custom orders or wholesale orders, feel free to give me a contact.