See item details for return and exchange eligibility.
I mail everything USPS, no tracking. If you would like tracking added, or if you would like your package expedited (fedex, ups, etc...), please send me a message, and I can set up a custom shipping order for you (tracking and upgraded postal service will cost extra). If you are placing an international order, please allow extra time for your item to arrive. Once a package leaves my doorstep, I have no control over what happens to it. If you don't receive your package, or if it arrives damaged, send me a message and I will try to work something out.