Coachinette is taking a short break

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Note from shop owner Hi,

We are enjoying a holiday and will be sending your orders again from the 25th of july!

Happy holidays!

Note from shop owner

Last updated on Jul 2, 2022

Hi,

We are enjoying a holiday and will be sending your orders again from the 25th of july!

Happy holidays!

Veronique Van Handenhove

Contact shop owner

Veronique Van Handenhove

Reviews

Average item review
5 out of 5 stars
(8)
  • Kelly on Jul 1, 2022

    4 out of 5 stars

    I can't really say anything about the ease of use of the frame yet because I haven't used it yet, but it already looks good! Corresponds to the description 👍 Of the scheduled delivery on the scheduled date.

  • RARUG on Dec 27, 2021

    5 out of 5 stars

    everything just great! will shop again soon :)

  • Susan on Mar 20, 2021

    5 out of 5 stars

    Love this Frida rendition and eager to get started. Customer service is the best.

  • Trish on Feb 8, 2021

    5 out of 5 stars

    Very nice fabric for punch needle. VERY fast shipping, too!

  • Fabiana on Dec 21, 2021

    5 out of 5 stars

    Kind, fast and professional.
    Immediately after the purchase I wrote to Coachinette to ask them to ship in time for Christmas since the purchase was a gift for a special person.
    Not only were they punctual but with great surprise in the package I also found a greeting card and a decorative balloon to make my gift even more beautiful.
    Thank you very much Coachinette <3 I will buy again from you!

    Only note for those who read only for information: the needle is delivered without the packaging and the stitch size but is clearly explained in the description.

  • Dana on Jan 12, 2022

    5 out of 5 stars
  • Sara on Feb 23, 2021

    5 out of 5 stars
  • Sara on Feb 23, 2021

    5 out of 5 stars

About Coachinette

Sales 33
On Etsy since 2012

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Shop members

  • Veronique Van Handenhove

    Owner, Designer, Maker

    Hi! Veronique here! 51 years young and proud mum of two daughters Paulien and Kato! I love creating and designing. I give workshops in real life, make online workshops and many other creative things. Love to see happy people enjoying my products!

Shop policies

Last updated on May 10, 2022
Here in Belgium the sun does not shine often :-(. That's one of the reasons I love to work with colors and fine materials! Color brightens up your life! And how to do better than with fine romantic jewelry made by hand!

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
EXCHANGES

My global policy to this would be that all sales are final. If you feel you have a valid reason for wanting an exchange, contact me. In the case we do agree on an exchange, all additional shipping costs will be for the buyer and the item must be returned in it's original condition. Money refunds will not be made.

LOST OR DAMAGED PACKAGES

I cannot be held responsible for lost or damaged packages and will not offer refunds.
Payment
PAYMENT

Non-European international buyers can only use their credit card for payment. You can either do this by creating or using your PayPal account, or you could pay with your credit card without signing up for a PayPal account. A PayPal account can be made here (www.paypal.com) or you can also sign up for a PayPal account while purchasing an item.

More info about the process of payment can be found here:
http://www.etsy.com/help_guide_checkout.php
http://www.etsy.com/storque/section/howTos/article/how-to-pay-with-a-credit-card-and-create-a-paypal-account/746/

I will also accept payment by bank transfer for European buyers. Please contact me for this option and then I will provide you the necessary information.

I expect payment within three days. If you're having any problems paying, please let me know. When no payment is received I will try to contact you by sending a convo and an e-mail. When no response is received, I will cancel the sale after a week.
Shipping
SHIPPING

I ship worldwide from Belgium.
All items will be posted with priority shipping within a week after receiving your payment, unless otherwise stated in the description of the item.
Please make sure your address on Etsy matches your address on PayPal.
International packages take 5-12 business days to arrive. Worst case scenario your package will know a delay due to customs. If there any custom fees, these need to be payed by the buyer and will not be refunded.

ADDRESS

Please make sure your address on etsy matches your address on paypal. If these are not the same (and there is no message to seller), I will ship to your etsy-address.

COMBINED SHIPPING

For multiple item buyers I offer combined shipping.
Additional policies and FAQs
I often offer sets off jewelry. If you are interested in one item off a set, please contact me so I can check if the item is available!

Veronique.van.handenhove [!at] telenet.be