Announcement Craft Boutique - Specialized in Punch Needle, online workshops and DIY-supplies and kits!
Craft Boutique - Specialized in Punch Needle, online workshops and DIY-supplies and kits!
Fabiana on Dec 21, 20215 out of 5 stars
Kind, fast and professional.
Immediately after the purchase I wrote to Coachinette to ask them to ship in time for Christmas since the purchase was a gift for a special person.
Not only were they punctual but with great surprise in the package I also found a greeting card and a decorative balloon to make my gift even more beautiful.
Thank you very much Coachinette <3 I will buy again from you!
Only note for those who read only for information: the needle is delivered without the packaging and the stitch size but is clearly explained in the description.
Veronique Van Handenhove
Owner, Designer, Maker
Hi! Veronique here! 51 years young and proud mum of two daughters Paulien and Kato! I love creating and designing. I give workshops in real life, make online workshops and many other creative things. Love to see happy people enjoying my products!
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
My global policy to this would be that all sales are final. If you feel you have a valid reason for wanting an exchange, contact me. In the case we do agree on an exchange, all additional shipping costs will be for the buyer and the item must be returned in it's original condition. Money refunds will not be made.
LOST OR DAMAGED PACKAGES
I cannot be held responsible for lost or damaged packages and will not offer refunds.
Non-European international buyers can only use their credit card for payment. You can either do this by creating or using your PayPal account, or you could pay with your credit card without signing up for a PayPal account. A PayPal account can be made here (www.paypal.com) or you can also sign up for a PayPal account while purchasing an item.
More info about the process of payment can be found here:
I will also accept payment by bank transfer for European buyers. Please contact me for this option and then I will provide you the necessary information.
I expect payment within three days. If you're having any problems paying, please let me know. When no payment is received I will try to contact you by sending a convo and an e-mail. When no response is received, I will cancel the sale after a week.
I ship worldwide from Belgium.
All items will be posted with priority shipping within a week after receiving your payment, unless otherwise stated in the description of the item.
Please make sure your address on Etsy matches your address on PayPal.
International packages take 5-12 business days to arrive. Worst case scenario your package will know a delay due to customs. If there any custom fees, these need to be payed by the buyer and will not be refunded.
Please make sure your address on etsy matches your address on paypal. If these are not the same (and there is no message to seller), I will ship to your etsy-address.
For multiple item buyers I offer combined shipping.
Additional policies and FAQs
Veronique.van.handenhove [!at] telenet.be