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CoastalMoss' Shop Announcement



PLEASE READ BEFORE ORDERING:-)


My current turnaround time for delivery of a planter will be 4 weeks & could be longer if the paint or plant is not cooperating. PLEASE DO NOT ORDER IF THIS TIME FRAME IS NOT ACCEPTABLE FOR YOU. IF YOU DO ORDER, PLEASE DO NOT SEND ME MESSAGES REQUESTING UPDATES ON YOUR ORDER. I DO NOT HAVE TIME TO UPDATE EVERYONE PERIODICALLY. YOU WILL RECEIVE ONE CONFIRMATION MESSAGE STATING WHEN YOUR ORDER WILL SHIP. PLEASE DO NOT REQUEST OTHER UPDATES, IT ONLY SLOWS PROGRESS:-)

IF YOU HAVE A SPECIAL DATE YOU WOULD LIKE TO HAVE A PLANTER DELIVERED BY, PLEASE CONVO ME & WE CAN HOPEFULLY WORK IT OUT.

I WILL PROVIDE SOME PLANTERS THAT WILL BE (READY TO SHIP). ALL READY TO SHIP PLANTERS WILL BE SHIPPED WITHIN 1-5 BUSINESS DAYS, UNLESS CONTACTED BY ME DUE TO AN ISSUE.


PROCESS:-)



ALL PLANTERS ARE CREATED AFTER YOU ORDER, WITH THE EXCEPTION OF THE (READY TO SHIP) PLANTERS. EACH ONE OF MY PLANTERS ARE INDIVIDUALLY MADE TO ORDER BY ME:-)

When painting the planters, especially the elephant, rhino & hippo will need to be painted many many times & dry in between to reach the end result.

When it is time for the planting , I am unable to predict a plant that has not rooted or anything else that can occur while working with an organic material. I am also not in control if the grower does not have quality plants. These issues can hold up your order & I will do my best to communicate these issues. I want to provide you with the best of the best!

I am a mother, wife & employee away from home. CoastalMoss is a one woman show....I am the designer, the maker, shipping department & customer service dept. PLEASE BE ASSURED THAT I AM WORKING AS HARD AND AS QUICKLY AS POSSIBLE TO FILL YOUR ORDERS IN A TIMELY MANNER.



SHIPPING:-)


All packages will be shipped through USPS priority 2 day mail that comes with a tracking # & insurance up to $50.00, unless another method is specified.

ALL INTERNATIONAL ORDERS WILL COME WITHOUT A PLANT. I HAVE HAD TO MANY PLANTERS TAKEN BY CUSTOMS! IF YOU WOULD LIKE AN AIR PLANT SHIPPED IN THE SUCCULENTS PLACE, PLEASE CONVO ME BEFORE YOU PURCHASE.

I CANNOT BE RESPONSIBLE FOR LOST ORDERS THAT HAVE BEEN CONFIRMED DELIVERED. IF THIS HAPPENS, I WILL DO MY BEST TO COME UP WITH A SOLUTION:-)

This shop accepts Etsy Gift Cards.