Close

CoastalMoss' Shop Announcement

PLEASE READ THE FOLLOWING INFORMATION BEFORE YOU MAKE YOUR PURCHASE:-)


My current turnaround time for delivery of a planter will be 4-6 weeks & could be longer if the paint or plant is not cooperating. PLEASE DO NOT ORDER IF THIS TIME FRAME IS NOT ACCEPTABLE FOR YOU. This is so important, due to my planters being made to order.

WHY DO THE PLANTERS TAKE SO LONG TO DELIVER?


I make them in my backyard & the elements play a HUGE roll in how the paint sticks to the smooth non-porous surface. The painting process takes the longest, sometimes requiring many many applications & drying in between to get the final result.


I do not grow the beautiful succulents & air plants myself, so I have to rely on vendors that do not always have a perfect product & I insist on sending the most perfect plant:-)


I can be ready to put a planter in a box to send & the plants pops off because it has not rooted or the paint gets chipped etc......These issues can cause a delay on top of the many steps I take in making them. If you can be flexible, I promise to make it worth the wait & if you are not happy with your planter, please do reach out to me. I appreciate your purchase & put a lot of time & love in making the planters.

Lastly, making the planters is not my only job. I am a swim instructor, mom & wife. Mom & wife being the most important to me. I truly love making the planters for you and I am working hard to figure out a way to have them ready to ship & balance everything else.

Please forgive me in advance:-) I am not the best communicator, due to the fact that I am a one woman show. Please feel free to convo me if you have any issues. I will get back to you as soon as I can.


I WILL PROVIDE SOME PLANTERS THAT WILL BE (READY TO SHIP). ALL READY TO SHIP PLANTERS WILL BE SHIPPED WITHIN 1-5 BUSINESS DAYS. Please let me know in your order notes if there is a delivery date required.


SHIPPING:-)


All packages will be shipped through USPS priority 2 day mail that comes with a tracking # & insurance up to $50.00, unless another method is specified.

ALL INTERNATIONAL ORDERS WILL COME WITHOUT A PLANT. I HAVE HAD TO MANY PLANTERS TAKEN BY CUSTOMS! IF YOU WOULD LIKE AN AIR PLANT SHIPPED IN THE SUCCULENTS PLACE, PLEASE CONVO ME BEFORE YOU PURCHASE.

I CANNOT BE RESPONSIBLE FOR LOST ORDERS THAT HAVE BEEN CONFIRMED DELIVERED. IF THIS HAPPENS, I WILL DO MY BEST TO COME UP WITH A SOLUTION:-)








This shop accepts Etsy Gift Cards.