CoastalWindchimes' Shop Policies
Welcome to CoastalConcepts! I look forward to providing you with a pleasant business transaction, and making you happy is my top priority. I will do my best to to ensure you have a satisfying buying experience. I hope you love CoastalConcepts as much as I do. Thank you! :-|)
I accept payment by PayPal, which must be received within 48 hours of purchase or the sale is subject to cancellation. However, I will also accept money orders, but you must convo me this information at the time of the sale. Please understand if payment is made by money order, your order will not be shipped until the funds clear.
Items will be shipped within 24-48 hours after confirmed receipt of payment by USPS Priority Mail and packaged carefully with bubble wrap to ensure that it arrives to you safely. If you would like to get different shipping such as FedEx or UPS, please convo me for price change and details.
Refunds and Exchanges
Returns will be accepted if item is returned and received by seller in same condition as when shipped. Seller must be notified by buyer within 24 hours of receipt by buyer of buyer's intent to return item. Buyer will be responsible for all return shipping charges. PLEASE NOTE: Claims for lost items in the mail must be filed with carrier. If you choose to insure your package, convo me and an additoinal change will be added for this service.
Last Updated August 27, 2011