CocoroJewelry

Handmade lovelies made in Japan

1039 Sales

CocoroJewelry

Handmade lovelies made in Japan

1039 Sales On Etsy since 2010

5 out of 5 stars
(246)

Shop owner

Madoka

Contact

CocoroJewelry is taking a short break

Loading

Note from shop owner Dear Customers♥

Thanks for visiting CocoroJewelry:) My shop will be closed for a few days. Reply for convos may delay but I will get back to you ASAP. Thanks for your understanding!

Note from shop owner

Last updated on Oct 4, 2016

Dear Customers♥

Thanks for visiting CocoroJewelry:) My shop will be closed for a few days. Reply for convos may delay but I will get back to you ASAP. Thanks for your understanding!

Madoka

Contact shop owner

Madoka

Reviews

Average item review
5 out of 5 stars
(246)
Elena Sanchez

Elena Sanchez on May 15, 2016

5 out of 5 stars

I ordered a few rose gold and mint bracelets for my bridesmaids and they absolutely loved them! Cocoro was also really helpful and included a custom gift note I prepared in each package!

View all 246 reviews

About

Cocoro Jewelry

*

Tweet

Around the web

Shop members

  • Madoka

    Owner, Designer, Creator

    Hi. I make jewelry from my home studio located in northern Japan. It has been truly amazing to connect with many wonderful customers around the world through Etsy. Please feel free to convo me for any questions, or just to say "hi" :)

Shop policies

Last updated on September 18, 2016
Thank you for visiting CocoroJewelry! I hope you will find something you love in my shop:)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept Paypal payments only. Orders must be paid for at the time of purchase.
Shipping
Please allow 3-5 business days for me to process your order after receiving your payment. Your jewelry will be shipped to your Etsy address from Japan via Japan Post standard air mail. It usually takes about 7-10 BUSINESS days but could take longer depending on where you live, customs, weather, etc. No shipping on weekends and Japanese holidays.


I am not responsible for any uninsured packages lost in the mail. EMS is available for $22 flat rate. It takes about 3-6 days for most countries and comes with insurance and tracking number.


I am not responsible for any charges issued by customs.


I do not include a printed receipt with your order. Please let me know if you would like one. Your jewelry will be packaged in a white box with ribbon:) I package a few items in one box for multiple item orders. Please let me know at checkout if you would like each item packaged individually.


Shipping cost includes shipping & handling, and package costs.
Refunds and Exchanges
I want you to be happy with my creations. If you are not satisfied with your jewelry, you can return them within 7 days for a full refund MINUS shipping costs. You will be responsible for return shipping fees. The item(s) must be returned in it's original condition and unused.
Additional policies and FAQs
All jewelry in my shop should be kept dry, especially gold plated jewelry. It is important you take them off before shower/swimming/exercising, and store them in a dry closed box. Avoid putting your jewelry on rough surfaces to prevent scratches. Jewelry will last longer with loving care...♥

Please feel free to contact me anytime for any questions by Etsy convo. Please do NOT send messages to my email as I don't check it everyday.

Thank you!