ourartisanhome

▫️WELCOME TO OUR STORE ▫️
Our artisan home is a husband and wife team who became designers over the first lockdown! We started selling our art mirrors in September 2020 after spending much of COVID cutting wood and making fun designs for our home. We carry a limited range of products, presenting you exclusivity on designs. We love working one on one with our customers. Thank you for supporting our small business!


▫️POSTAGE + DELIVERIES ▫️
When placing your order, please provide at least a 2 week cushion of postal time before your wedding / event. We no longer accept orders that cut postal date too close, due to the stress and potential problems this can cause. We want our Brides/customers to be stress free!


▫️CONTACT HOURS▫️
Monday - Saturday | 9am - 3pm (No weekends or holidays)
If you send an email past Saturday, please patiently await our response by Monday. We do our best to respond within 24 hours, but it can at times take longer during our busier months. If your message is very important and you have a current order with us, please title it *URGENT* to receive the fastest response possible.


▫️LOCAL COLLECTION▫️
Let us know if you want to pick your order up, and we will waive your shipping. We are located in South East London. Just let us know when you place a pick up order so we can ensure we schedule a pick up time with you


▫️ FAQ ▫️

Q: I have an ISSUE with my order!
A: We hate when mistakes happen or something arrives damaged, but we happily want to make it right for you, so please reach out to us (BEFORE LEAVING A REVIEW, OR OPENING A CASE) That way we can promptly handle any issues or mistakes, and ensure you are very satisfied with your order and the resolution to your problem. Please read our shop hours listed above to be aware of our response times. If you email regarding an issue from Friday evening through the weekend, please be patient for a response by Monday.


Q: How can I save on POSTAGE costs when placing a large order?
A: Our listings automatically combine to ensure you are not charged too much in shipping. Make sure to order each item you want together, as one whole order. Larger orders will take longer than our standard lead time.

▫️ MORE ABOUT US ▫️
There is power in words. There is power in design. We believe words and design have the power to change the world.

We believe that there is power in the words we say too our children, and because of three little ones, Isabel, Micah, and Leo, we surround them with joyful and graceful words and designs and decided to share this with the World. We also surround them with playful furniture, all handcrafted, handmade by us so that they can see and believe that life isn’t that serious, and whatever they put their mind to make, they can make it happen.

We also believe in the power of God's word and believe it has the power to change your world for good. Hence, we love to surround ourselves with His word so we can alway partake in it.

Our Studio is based in London, UK.