CoeyAndShy

Coey & Shy

Columbus, Ohio 18989 Sales On Etsy since 2012

5 out of 5 stars (3842)

CoeyAndShy

Coey & Shy

Columbus, Ohio | 18989 Sales

All Items

Shy Custis

Contact shop owner

Shy Custis

Announcement    Hello! My name is Shy Custis. I manage this shop, in which you will find work by myself, and Coey kuhn!
If you have any questions, please feel free to send a message here through Etsy! (I check Etsy messages a couple times a week, so please allow a few days for a response.)

Want monthly updates, exclusive coupons, and more? Sign up for our mailing list!
CoeyAndShy.com/list/

Here's our regularly updated convention list!
https://trello.com/b/uCEcIF1S/convention-list

Our Websites:
Shy: www.shycustis.net
Coey: www.coeykuhn.com

Announcement

Last updated on Dec 28, 2018

Hello! My name is Shy Custis. I manage this shop, in which you will find work by myself, and Coey kuhn!
If you have any questions, please feel free to send a message here through Etsy! (I check Etsy messages a couple times a week, so please allow a few days for a response.)

Want monthly updates, exclusive coupons, and more? Sign up for our mailing list!
CoeyAndShy.com/list/

Here's our regularly updated convention list!
https://trello.com/b/uCEcIF1S/convention-list

Our Websites:
Shy: www.shycustis.net
Coey: www.coeykuhn.com

Reviews

Average item review
5 out of 5 stars
(3842)
See reviews that mention:
quality 749 shipping 402 customer service 137

About

Hello! My name is Shy Custis. I manage this shop, in which you will find work by myself, and Coey kuhn!
If you have any questions, please feel free to send a message here through Etsy! (I check Etsy messages a couple times a week, so please allow a few days for a response.)

Here's our regularly updated convention list!
https://trello.com/b/uCEcIF1S/convention-list

Want monthly updates, exclusive coupons, and more? Sign up for our mailing list!
CoeyAndShy.com/list/

Our Websites:
Shy: www.shycustis.net
Coey: www.coeykuhn.com

Shop members

  • Shy Custis

    Owner, Artist, Shop Manager

  • Coey Kuhn

    Owner, Artist, Shipper

Shop policies

Last updated on April 24, 2019

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
We are happy to offer refunds/exchanges for many situations. If the error was ours, we will cover all extra shipping charges. Otherwise, we will ask the customer to take on any return shipping costs.

Please contact us to discuss specifics for any requested refund or exchange.
Shipping
✦ SHIPPING TIME ✦
Items sent directly from us *typically* ship out weekly unless we’re unusually busy, a part of the order is out of stock, or the purchase includes a pre-order item.
☆☆ PLEASE ALLOW 4 WEEKS FOR ORDERS TO SHIP to accommodate our frequent conventions and restocks. ☆☆
Purchases that include pre-ordered items will be shipped all at once when the pre-ordered item(s) is in stock.
If an order is needed promptly, please message us with your need-by date *before* placing the order to inquire about availability and shipping time.

✦ SHIPPING TYPE ✦
All items ship with first-class tracked postage except for greeting cards!

✦ WEEJAPEEJA FULFILLED ITEMS ✦
Most of our apparel and homegoods are fulfilled by WeejaPeeja.com.
Because these items ship from WeejaPeeja's printers, combining the shipping of these items from the same order isn't available, which is why their shipping costs are higher than the rest of the shop.
If there is a problem with an order from WeejaPeeja, please contact us and we will work with WeejaPeeja to sort it out!

✦ HOLIDAY SHIPPING ✦
See info section at top of our shop page for holiday shipping dates/cutoffs.

✦ QUESTIONS/CONTACT ✦
If you have any questions, please feel free to message us!
Messages are checked a couple times a week; please allow a few days for a response.

More information

Last updated on Jul 22, 2019
Frequently asked questions
I received part of my order, but not all of it. Were some items shipped separately?

Most of our apparel and homegoods are fulfilled by WeejaPeeja.com. Orders containing both WP and in-house fulfilled items will ship in separate parts and at different times.

If the WeejaPeeja part of an order hasn't arrived within 4 weeks of the order being placed, please message us so we can figure out what's happened on WP's end.

If items are missing from an order that was completely fulfilled in-house, please contact us as there was likely a mistake.

Will mouse pads be available again?

Mouse pads aren't something we keep in stock regularly; we open orders for them every several months.
If you'd like to be kept updated on when mouse pads will be available for purchase next, please consider joining our mailing list: www.CoeyAndShy.com/list

Why can't patches/postcards/etc be ordered individually?

We order many of our items in large, even-numbered batches, with the intention of breaking them into sets once we get them. This makes inventory massively easier on our end, and also keeps our restocking costs down, in turn making the purchasing price lower for the customer.
It would be costlier and much more difficult to manage restocking individual parts of a set or series.

Can other prints be ordered for Shy's/Coey's gallery besides the ones that have listings?

Yes! Shoot us a message and we'll do our best to get something worked out for you.