ColeysCollars

Custom Handmade Collars, Leashes, and Harnesses

Dallas, Texas · 7769 Sales

ColeysCollars

Custom Handmade Collars, Leashes, and Harnesses

Dallas, Texas 7769 Sales On Etsy since 2010

5 out of 5 stars
(2540)

ColeysCollars is taking a short break

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Note from shop owner Coley's Collars Etsy shop will be closed for a bit. All orders are still going out in the promised time frame and I will still be answering all convos and e-mails! Customer service means EVERYTHING to me so please don't hesitate to contact me for any reason:)

Thank you so much!!!
Nikki
nikki [!at] coleyscollars.com

Note from shop owner

Last updated on May 7, 2017

Coley's Collars Etsy shop will be closed for a bit. All orders are still going out in the promised time frame and I will still be answering all convos and e-mails! Customer service means EVERYTHING to me so please don't hesitate to contact me for any reason:)

Thank you so much!!!
Nikki
nikki [!at] coleyscollars.com

ColeysCollars

Contact shop owner

ColeysCollars

Reviews

Average item review
5 out of 5 stars
(2540)
Rebecca Herrington

Rebecca Herrington on May 23, 2017

5 out of 5 stars

I love all my collars from Coley's Collars. They are well-made and I can expect consistent quality when I order. Thanks!!!

hrandal2

hrandal2 on May 21, 2017

5 out of 5 stars

I bought to 2 collars cuz I could not decide one which one I wanted. They are fun design with great quality and stength. Also the Costmer service was exceptional. My dogs neck size was on the edge of 2 sizes. I wanted the collar to fit just right and not be to big as my pup can get them off. I sent and email for my concerns. They responsed quickly and were willing to modify the size. They fit and look great. I would highly recommend you buy from them.

Toni Romero

Toni Romero on May 18, 2017

5 out of 5 stars

This collar looks so cute on my puppy. I thought the customer service was phenomenal. The thank you note in the package was a nice touch. Will definitely buy from this seller again.

View all 2540 reviews

About

Coley's Collars, custom handmade collars!

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Shop policies

Last updated on May 9, 2017
THANK YOU for visiting Coley's Collars Etsy shop! If you have any questions don't hesitate to contact me:) I can be reached by Etsy covo or e-mail nikki [!at] coleyscollars.com ! I look forward to hearing from you!!!

***All of the items you see in my shop are custom made by hand after they are purchased so please understand that I need 7-10 BUSINESS DAYS (not including postal holidays) to get your order made up and ready to be sent out. Handmade takes time:)***

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Coley's Collars excepts PayPal and all major credit cards.
Shipping
***All items are custom made by hand after they are purchased so please understand that I need 7-10 BUSINESS DAYS (not including postal holidays) to get your order made up and ready to be sent out. Handmade takes time:)***

I do not have a storefront so at this time I do not offer any pickup options. All items will be shipped.

***Domestic Shipping***

- All domestic packages ship USPS First Class mail with delivery confirmation. Faster shipping methods are available. Please contact me BEFORE placing your order and we can go over your options.

*** International Shipping***
(IMPORTANT PLEASE READ)

- International orders ship via USPS First Class mail. Shipping can take anywhere from 2-6 weeks. If you prefer a faster shipping method please contact me before you make your purchase so we can go over your options.

- USPS First Class Mail DOES NOT include tracking or insurance. If you would like to be able to track and insure your package, your shipping will have to be upgraded to Priority Mail. Please contact me if you would like to upgrade your shipping.

-International customers are responsible for any and all additional duties, taxes or fees imposed by customs in your country. I, unfortunately, have no control over these charges. Customs policies vary widely from country to country so I cannot tell you what your countries policies or charges are. If you have any questions about these charges, you can contact your local customs office for more information.

***PLEASE BE UNDERSTANDING AND KNOW THAT AS MUCH AS I WISH I COULD, I CANNOT CONTROL delivery time AFTER I have shipped your items!!!**

***IMPORTANT PLEASE READ***
Please be sure that you have entered your e-mail address correctly on your order!! If I have any questions about your order, or your order is submitted without all of the needed info, (i.e. sizing, pattern choice) I will try to contact you via Etsy convo and e-mail. In the event that you can not be reached, I will unfortunately have to cancel your order.
Refunds and Exchanges
Items can be exchanged or returned within one week of delivery. Delivery dates are determined by your USPS tracking. The item or items being exchanged must be in resalable (unwashed, unworn) condition. When making an exchange/return, you as the buyer, are responsible for all return shipping. Please contact me before sending any items back to arrange the return/exchange details.

Please note: I PERSONALLY CUSTOM MAKE EVERYTHING by hand after the items are purchased so to avoid sizing issues PLEASE make sure to MEASURE your babies neck before you place the order:) If you are unsure of the size you need please contact me and I will do what I can to help.
Additional policies and FAQs
PLEASE NOTE: As the parent of furry babies safety should ALWAYS come first!!! While these collars are very durable ANY collar will eventually wear out. Please be responsible and check your babies collar and leash regularly for signs of wear and tear. Please do not leave your little ones new collar or leash where it may be chewed or ingested. Coley's Collars are not intended to be worn by your baby while they are tied in/out or unsupervised. Please remove your little ones collar before placing them unattended in a crate or at ANYTIME that they will be unsupervised.

Also, I DO NOT recommend using the dog collars for cats. I make the kitty collars with breakaway buckles for your kitties safety and ONLY recommend using the breakaway kitty collars for cats.

Please determine the suitability of these collars for your pup/kitty and his/her individual situation. You as the customer are responsible for determining the suitability of any of the items sold by Coley's Collars for your individual situation and assume all responsibility and liability by purchasing these products.

Customer service is VERY important to me so please feel free to contact me anytime! You can reach me by convo or by email nikki [!at] coleyscollars.com.

Thanks so much!!!!
Nikki