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TravelersTreeJewelry

Beautiful. Ethical. Local.

Brantford, Canada · 274 Sales

TravelersTreeJewelry

Beautiful. Ethical. Local.

Brantford, Canada 274 Sales On Etsy since 2012

4.5 out of 5 stars
(39)

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Rowan Manto

Contact shop owner

Rowan Manto

About

Traveler's Tree Jewelry: where being ethical is just as important as being beautiful.

Traveler's Tree began in 2010 but it wasn't until 2012 that it came to Etsy. I started making jewelry in 2009 when my mum spent a lot of time in the hospital - we made jewelry, ate bad jello and played lots of cards.
Eventually, it got to the point where we had so much jewelry that we decided to start up shops! She started her own, Morninglory Designs - which is not online. I started Traveler's Tree.

I do multiple large festivals and craft shows a year, as well as sell in a local boutique - The Queen's Closet. Which can be found on King Street (not kidding! That's true).

I pride myself in selling ethical products created by ethical people (which is basically just me and my cat, as well as some lovely local ladies during the busy seasons).

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Shop members

  • Rowan Manto

    Owner, Maker, Designer

    I enjoy folk music, punk rock and eating. I live in a tiny house with my boyfriend , our two cats, two rats, two snakes and twenty plants. I work at a lovely little flower shop and am saving up for a banjo.

  • Ralph

    Shop Security

    I enjoy sitting on anything that Rowan is doing, laying in the windowsill and eating tuna.

Shop policies

Last updated on October 12, 2015
Welcome! Your happiness is my top priority here at Traveler's Tree and I will try my best to ensure each customer is fully satisfied.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept Paypal and direct checkout. All orders will be shipped within 2-3 business days upon payment. You do not need to have a paypal account to use paypal.

If you are local and would like to pickup your order, choose the "other" option and leave a message stating you will be picking it up and we will make arrangements.

Cancellation is required before shipment. If item has already been shipped I will refund the price of the item, not the shipping fees (this includes shipping to customer and back)


*****Double check your shipping address before purchasing an item! I send packages to the address on the order. If for some reason there is a typo on the order form and I send it to that address, I am not responsible and will not reship you the item. So make sure you give me the correct address*****
Shipping
I ship within 2-3 business days using Canada Post. Expedited shipping is always available, contact me for pricing.

INTERNATIONAL BUYERS - please be aware that your country may impose customs fees or taxes. Unfortunately I cannot control these fees, and they can vary dramatically, please check with your local postmaster/customs office. I am not responsible for any customs fee charges.
As well, depending on your countries location and customs, shipping may take two to four weeks, or more.
Refunds and Exchanges
Any items received wrong due to my part will be exchanged entirely at my cost. You MUST message me before sending it back.
Once the item is in my hands I will refund the entire price of the item OR I will ship you back a new one with refunded cost of shipping it back to me.

Any item that is delivered damaged, or not delivered at all will be
A) Reshipped pronto, entirely at my cost.
B) Refunded in its entirety, shipping included, (if I do not have duplicates)
C) refunded by means of a shop gift card plus a complimentary $5.
**If an item is received damaged, I will need a photo of the damage before you send it back and I will refund once I get it back,

However, I am happy to say that I have not had one parcel not get delivered OR get delivered damaged! (knock on wood!)

Any item you would like refunded for any reason other then it being a fault on my part must be returned in original condition and only then will it be refunded, and shipping not included . Anything that has been damaged by buyer or worn cannot be returned and will not be refunded.
Additional policies and FAQs
I love doing custom work - please feel free to contact me regarding custom jewelry requests for weddings, gifts or any occasion!


***Please not that due to our constant effort to lessen our environmental foot print, we do not mail receipts with the item. If you would like one, message us and we will gladly send you one!***
If you got your item and wanted one, we will email you one.