ColmenarCollectables

John and Thelma Crocker are based in Spain and have been selling vintage china and other related items worldwide on Etsy since October 2014.

This privacy policy describes how and when we collect, use and share information when you purchase items from us, contact us or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices .

Information we collect
To fulfil your order you must provide us with certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information and the details of the product that you're ordering.

Why e need your information and how we use it
We rely on a number of legal bases to collect, use and share your information including:
1. As needed to provide our services, such as when we use your information to fulfil your order, to settle disputes or to provide customer support
2. When you have provided your affirmative consent, which you may revoke at any time
3. If necessary to comply with a legal obligation or court order in connection with a legal claim such as retaining information about your purchases if required by tax law
4. As necessary for the purposes of our legitimate interests if those legitimate interests are not overridden by your rights or interests. We use your information to provide the services you requested and Compliance with the Etsy Seller Policy and Terms of Use

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstance - as follows:
1. We share information with Etsy as necessary to provide you our service and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
2. we engage certain trusted third parties to perform functions and provide services to our shop such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
3. We may collect, use, retain and share your information if we have a good faith belief that is is reasonable necessary to
(a) respond to legal process or to government requests
(b) enforce our agreement terms and policies
(c) prevent, investigate and address fraud and other illegal activity, security or technical issues
(d) protect the rights, property and safety of our customers or others

Data retention
We retain your personal information only for as long as necessary to provide you with our services and as described by our Privacy Policy. However we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes and to enforce our agreements. We generally keep your data for 4 years

Your rights
If you reside in certain territories, including the EU you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in limited cases. We describe these rights below:
1. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
2. You may also have rights to change, restrict our us of or delete your personal information apart from exceptional circumstances (such as where we are required to store data for legal reasons). We will generally delete your personal information on request.
3. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have) you have the right to do so with your local data protection authority

How to contact us
For purposes of EU data protection law we, John and Thelma Crocker, are the data controllers of your personal information. If you have any questions or concerns you may contact us at jandtcolmenar@gmail.com
Alternatively you may mail us at:
J. & T. Crocker, Calle Que Baja No. 16, 296170 Colmenar, Malaga, Spain