ColorLinks

ColorLinks print & design studio

1877 Sales

ColorLinks

ColorLinks print & design studio

1877 Sales On Etsy since 2010

5 out of 5 stars
(549)
Shop owner

anne

Contact

ColorLinks is taking a short break

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Note from shop owner I am shipping orders as quickly as possible! Merry Christmas!
anne

Note from shop owner

Last updated on Dec 4, 2015

I am shipping orders as quickly as possible! Merry Christmas!
anne

anne

Contact shop owner

anne

Reviews

Average item review
5 out of 5 stars
(549)
daniellezmaila

daniellezmaila on Jan 10, 2016

5 out of 5 stars

Love love this notebook! And the customer service this shop provides! With a minor mix up and delay in my order, they definitely know how to make things right and keep loyal customers! I will be back to shop from this shop!

donnasgrover

donnasgrover on Jan 5, 2016

5 out of 5 stars

I love this tag. The material is very heavy duty and it looks great.

Tara Fagnoni

Tara Fagnoni on Jan 1, 2016

4 out of 5 stars

This is 2nd time I bought a mug from this shop. I love the mugs, they are great quality! I gave this one to my sister for Christmas and she loved it. However, both times I ordered from this shop, there were delays due to issues with the shop's supplier. The shop owner was very good about working with me however and made sure that I had this one in time for Christmas (I had purchased it Nov 27th).

View all 549 reviews

Shop policies

Last updated on May 22, 2013
Thank you so much for checking out my Etsy shop! My shop policies and FAQ’s below answer your general questions, but feel free to convo me if you need more information.

All of my items are highly customizable, I can change most colors to suit your needs. I can adapt items in a variety of ways. I do not charge an additional fee for color changes.

I do offer custom design services, please feel free to convo me if you have a special need. Custom orders will take longer than my current posted lead times.

Most of my designs are available in any format you see listed in my shop. This includes:
❥fold-over note cards
❥assorted sizes of stickers
❥flat note cards in assorted sizes
❥2.75 " square enclosure cards {aka. calling cards, gift tags}
❥❥N E W ❥❥ I am now offering 3" square fold-over enclosure cards with envelopes.
❥most of my designs are available to be purchased as a digital file for you to print at home or your favorite print shop:

http://www.etsy.com/listing/77477133/purchase-this-item-for-a-digital-file-of

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept Paypal or credit card orders through Etsy's Direct Check Out.

Please Note: you DO NOT have to have a Paypal account to pay with a credit card. Paypal will process credit card purchases, even for non-members. To pay using credit cards via Paypal when you don’t have a Paypal account:

♥ At check out, confirm your address.

 ♥ Choose Payment Method as PAYPAL. (later they will ask for your Credit Card
info)

♥ Click on “Pay with PAYPAL”. (Ignore the box that asks if you have a Paypal
acct.)

 ♥ Now fill out the section that asks for your credit card info.
Shipping
The shipping charges in my shop are for USPS 1st class shipping. The USPS estimated delivery for 1st class packages is 2-5 days. They often meet that time frame, but sometimes don’t ☹. Most of my packages qualify for a delivery confirmation, but please understand that USPS regulations do not allow me to put delivery confirmation on some packages. Believe me, I would put it on every one of them if I could! I cannot be responsible for the service of the USPS! You can be assured that I am making every effort to have your purchase shipped to you in a timely manner. I apologize in advance if your package takes longer than expected to be delivered.

Upgraded shipping options are available for an additional fee, the amount is dependent upon what the order is, so convo me for an estimate. Most of the items I ship can be upgraded to Priority shipping for $5.50. Priority shipping is supposed to take 2-3 days according to the USPS.

If you are purchasing a digital file, there are no shipping charges. Your file(s) will be sent to the email address linked to your Etsy account unless otherwise specified. Please check to be sure this information is current.
Refunds and Exchanges
I want all of my customers to be pleased with their purchase ☺❣ If I have made a mistake on your order, I will reprint and reship the order as quickly as possible or offer you a complete refund, whichever you prefer. I try very hard to please my customers, but being human, I will make mistakes from time to time ☹. Sometimes circumstances beyond my control may cause a delay☂☃☹. In the event of an unexpected delay or problem with your order, I will do my best to keep you informed✉ about the status of your order✎.

I promise to always treat you with respect and to be truthful! If I am unable to meet your expectations, I will be happy to offer you a prompt and full refund {sorry, with the exception of digital files}. Digital files cannot be refunded once sent, but if you are not satisfied, please let me know and I will do my best to come to a mutually agreeable solution.

R E F U N D S

Due to the customized nature of these products, please note that all sales are final.

All products are crafted by hand, so please plan on an average of a two week turnaround.

M A I L D E L A Y

I cannot be responsible for the UNITED STATES POSTAL SERVICE. If your order is delayed because of a mail delay, I will provide the tracking information and I will assist to locate your package in as timely a manner as possible.

The USPS will not open a case about a missing 1st class package until it has been missing for 30 days & a Priority package for 7 days.

As these are custom items, I can not offer cash refunds for missing packages.
Additional policies and FAQs
P R O O F S

SORRY, I CANNOT SEND PROOFS UNTIL PAYMENT CONFIRMATION HAS BEEN RECEIVED.

I will email a proof(s) for your approval to the email address associated with your Etsy account. Proofs will typically be sent within 2 business days* of receiving your payment confirmation. If you haven’t heard from me, please convo me to be sure I have received your order. Also, you might want to check your junk mail. Please check your proof closely for errors. This is the time to make any changes or corrections! Once proofs have been approved by you, I am no longer responsible for mistakes.

Once your proofs have been approved, your order will be placed in my print queue. The size of my print queue can vary considerably. A quick proof approval will help get your order in the print queue more quickly. Please be assured I am making every effort to work through my print queue as quickly as possible. For approximate lead time check my shop announcements or convo me.

I do not send a second proof unless it is requested. Keep in mind that sending proofs is quite time consuming and I want to ship everyone’s purchases in a timely manner.

*Business Days are Monday through Friday. I often work on weekends as well, but not every single Saturday and Sunday! I have set these general guidelines so someone doesn’t become upset when they haven’t received an international shipment within a week at Thanksgiving, for example. Lead times will vary, particularly during the holidays. Please check my shop announcements for up to date lead times. If you are not satisfied, as always, I will sincerely apologize and offer a full refund of your money immediately.


T U R N A R O U N D T I M E:

My estimated production turnaround time is based on the typical number of days that an order is completed under normal circumstances, excluding Saturdays, Sundays and holidays.

Please check my shop announcements for current APPROXIMATE lead times. Shop announcements can be found directly under my shop banner here:

http://www.etsy.com/shop/munkeekid?ref=si_shop

Production starts when YOUR PROOF IS APPROVED online through your etsy account AND your full payment has been received.

Please note that transit time for shipping is always additional to production turnaround and it is therefore advised that this be taken into consideration upon placing an order.

While I exercise due diligence to meet your target finished date, unforeseen delays in delivery services, breakdown of equipment, illness, inclement weather and other occurrences may impact my ability to meet the deadline.

All products are crafted by hand, so please plan on an average of a two week turnaround, for more current information, please check my shop announcements.

R U S H O R D E R S:
Please convo me to check availability. I will have to set up a reserved listing for your rush fee as Etsy rules prohibit an individual listing for a rush fee.

If you need something by a certain date and we have discussed in in a previous convo, P L E A S E put a note to seller with that date when you place your order! I try to transfer all notes from our convos to the orders, but sometimes the threads are 15 or more messages long & I don't want to miss your date!


TERMS OF USE FOR
D I G I T A L F I L E S:

My digital designs are intended for personal use or limited professional use only under the terms outlined below. All Design Copyrights remain the property of ColorLinks Design. You are purchasing a liscense to use my design for a specific purpose. Extended licenses are available.

In purchasing a digital file from ColorLinks Design, you agree that you have fully read and agree to the terms of service outlined below.

If you are unsure of a certain way you want to use my designs, please ask. Limited professional liscense’ are available to make designs affordable for small businesses.

YOU MAY:

• use my design on your NON-COMMERCIAL website/blog/ facebook/ twitter/social media.

• use my design AS SPECIFIED ONLY for limited professional use.

• you may pruchase an extended license for professional use other than designated purpose.

YOU MAY NOT:

•You may not make alterations to graphics in any way .

•You may not use any ColorLinks Design graphics, original or any portion thereof in any commercial work whatsoever without express written permission by the creator, Anne Smith, who can be reached at anne [!at] colorlinksdesign.com or via etsy convo at www.colorlinks.etsy.com

•You may not incorporate these graphics into any commercial projects; i.e.: web design/sites, templates, or any projects which will produce income. You are not allowed to resell, sublicense or otherwise make available the graphic(s) for use or distribution separately or in a format designed or intended for permanent storage or re-use by others.

•You may not re-distribute/share/sell any of my designs.

•You may not claim any of these designs as your own in any way, Copyright remains with ColorLinks Design, Anne Smith.

•You may not re-distribute/share/sell any of my designs for anything other than your own PERSONAL or LIMITED PROFESSIONAL USE.

• you may not turn any of my designs over to any company for any reason.

• You may not produce any CUSTOM commercial logos/branding, web designs without purchasing an extended license.


N O N - R E S P O N S E P O L I C Y:

updated 12/12/12:
If I do not receive any response from you within 2 weeks of sending your proof, your order will be


✿If I do not hear from you after sending a proof, I will email you and convo you through etsy. I will try to contact you to the best of my ability for 10 DAYS (sorry if you think I'm stalking you) ✿ If I receive no response, I will keep your order open until I hear from you. I will not print your order until I have your proof approval.

IF YOU WOULD LIKE TO WAIVE THE PROOF PROCESS IN ORDER TO EXPEDITE YOUR SHIPMENT, PLEASE LET ME KNOW WHEN YOU PLACE THE ORDER. (haha! not one person has ever told me they didn't need to see a proof)