ColorfulMosaic

Handmade crochet and knit accessories

Kharkiv, Ukraine On Etsy since 2015

76 Sales

ColorfulMosaic

Handmade crochet and knit accessories

Kharkiv, Ukraine | 76 Sales

Announcement    All my items are handmade with tenderness and in happy mood! :)

Announcement

All my items are handmade with tenderness and in happy mood! :)

Items

76 Sales
 
Alisa

Contact shop owner

Alisa

Reviews

No reviews in the last year
See reviews that mention:
quality 3 shipping 4

About ColorfulMosaic

Sales 76
On Etsy since 2015

Shop policies

Last updated on September 6, 2015
Welcome to the ColorfulMosaic Etsy Shop! :)
All my items are handmade with tenderness and in happy mood! :)
For any question, please do not hesitate to contact with me: Click on "contact".

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
---Not satisfied?--
If you are for whatever reason not completely satisfied with your order, please contact me immediately so we can work something out!:)
If this is not possible you can return the product within 14 days with full refund - shipping costs not included.

--Lost Packages--
Package is considered as lost if it doesn't come within 1 month from posting date and tracking info approves that.
I will fill in the claim and while the claim is being proceed, I will resend the same item to you or refund the full amount of order - you choose the best option for you.
Payment
I am located in Ukraine and can accept PAYPAL only.
Shipping
Items will be shipped after I receive your PayPal payment. You will get an email stating the shipping date.


If you want a special gift package or personalized message, I will be glad to make this, just contact me.

--Delivery time--
Order processing time is usually 3 - 5 business days.
All items in my shop are made to order.
Delivery takes about 1-5 weeks depending on your location.

--Shipping address--
I send order to Etsy shipping address and not the PayPal one. If you want me to ship your order to another address, please just contact me via etsy message.

--CUSTOMS CHARGES--
International buyers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
I am not responsible for any additional charges.
Additional policies and FAQs
FEEDBACK
If you are satisfied with your purchase please leave me your feedback, I will be happy! :)
Privacy
Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.



Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and
2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or to government requests;
(b) enforce my agreements, terms and policies;
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 1 year.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Alisa, am the data controller of your personal information. If you have any questions or concerns, you may contact me contact me directly via etsy convo