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ConfettiPrintsShop's Shop Announcement

Confetti Prints offers retro 1950's styled and vintage inspired invitations for bridal showers, baby showers, birthdays, graduations, holiday parties, weddings and more. Customized printable invitations for hip handmade celebrations . You choose a design, we personalize for you and email you a printable file that you can print as many times as you like. Crafting a handmade celebration had never been this easy!
www.confettiprints.com

ConfettiPrintsShop's Shop Policies

Welcome

Well hello there! I'm so glad you've arrived!

What can you expect from Confetti Prints?

♥ A Satisfaction Guarantee ♥
If you don't feel that my products are incredible then I will issue a 100% refund and you can keep the product!

♥ On time delivery ♥
All products are shipped within 48 hours of the personalization information being received.

♥ Customer service that you can only dream about ♥
This is my full-time job, and as such I take my customer's happiness very seriously. Plus, I LOVE talking with you about your order! Any and all questions are welcome!

Payment

~ I hope you ♥ my payment policy as much as I do ~

I accept credit card payments & PayPal payments.

Simply put - I want to deliver your product but am unable to until payment is processed.

Here's how it works:
1. Add my product to your cart
2. Click to checkout, include your personalization details in the Notes to Confetti Prints box and pay
3. Wait for a delicious package to be delivered via email from Confetti Prints

{Echecks}
Please note when paying by Paypal with an echeck, orders are not processed until the echeck has cleared and funds have been deposited into our Paypal account. This typically takes 5 to 7 business days.

Although Paypal may have already withdrawn the money from your bank account, it holds the money for 5 to 7 business days (the same as a paper cheque) to make sure that the funds clear. If you would like to check on the processing time of your echeck, you can do so by logging into your Paypal account and clicking on the transaction.

Rest assured as soon as we receive your payment, your order will be processed.

Shipping

~ Shipping…"You've Got Mail!" ~

100% pure digital delivery, on time, every time. Any questions?

{Turnaround Time}
Our normal turnaround time is 48 hours. If you require your order sooner than that, please notify us prior to ordering so that we can confirm we can meet your deadline.

Please note we are on the East Coast and operating on EST. Orders received after 8pm EST will be processed on the next business day.

{Shipping}
All orders are sent to the email address on file with Etsy unless an alternative email address is provided with the order details. Please make sure you have provided a working email address that you check on a regular basis.

Sometimes due to the attachment size or email account settings, orders can end up being rejected by your email account or diverted to junk mail. Please add confettiprints [!at] gmail.com to your safe list in order to insure timely delivery.

{Orders Not Received}
We understand that many of our customers are on a time crunch and make every effort to insure that orders are received in a timely fashion. If you have not received your order within our 48 hour processing time, please let us know. Orders can end up in junk mail or be rejected by your email provider and may just need to be sent again.

Refunds and Exchanges

~ Orange you glad for refunds? ~

Yes, I have a refund policy and it's really quite simple...

If you don't like the product, let me know and I'll send a refund. No questions asked.

All I ask in return is that you come to me personally if there's a problem so I can fix it immediately.

Additional Policies and FAQs

~ I ♥ FAQ ~

How does the ordering process work?
It’s as easy as 1,2,3! Once your order has been placed with your personalization information and payment has been received, we begin customizing your items. When finished, a printable file will be emailed to you in the print format that you requested. You can print at home or send it to your local photo or print shop. Then just cut and assemble if necessary.

Do you accept custom orders?
Yes, we do! Just ask. Custom orders availability is done on a discretionary basis depending on the type of design requested and our current volume of orders.

What is your delivery time?
Typically orders of pre-made designs are sent within 2 business days.

Help! My party is tomorrow. Can I still order?
To avoid disappointment, please contact us before placing an order that will require a delivery time shorter than 2 business days. If we can accommodate you with a rush order we will.

Will I receive a proof?
Due to the volume of orders we receive, we provide print ready proofs for pre-made designs. If there is an error or typo on our part, please let us know and we will correct it as quickly as possible. Proofs are provided on all custom orders.

How do I know what print format to order?
JPG format can be printed at any photo lab like Walmart, Costco, etc. PDF format can be printed at home or at your local print shop. All of our PDF files are formatted to be printed on an 8 1/2″ x 11″ sheet.

Can I edit the products once I receive them?
No. All of our designs are copyrighted and are not provided in an editable format.

What if I need to make a change in the text on my final printable file?
Any errors or typos on our part will be corrected and sent back to you as quickly as possible. Otherwise we allow one text change once the final printable file has been sent.

Can I have text added to buffet tent cards?
Yes. A customization charge does apply. Please contact us with the quantity of tent cards you need personalized and we will be happy to provide you with a quote.

{Colors}
Can you customize the colors of your pre-made designs?
Yes. You can either choose colors from our palettes or provide a sample palette which we will color match.

Why do the colors look different on paper than they do on the computer screen? Can you adjust them?
This is likely due to a printer issue. Colors when printed can vary depending on the quality of printer used. We recommend that you check the ink cartridges to see if they need to be replaced and adjust the intensity settings on your printer. If this does not work let us know and we will work with you to fix the problem.

{Printings}
What type of printer should I use?
When printing at home an inkjet printers works best.

Do you offer printing services?
Yes. Please contact us for a quote. Print orders are accepted on a discretionary basis depending on the current order volume.

Will my printable print exactly as shown or do I have to use colored paper?
Yes. All of our products are designed to print exactly as they are shown with full color backgrounds.

What type of paper do you recommend?
Our printable products are best when printed on bright white heavy weight cardstock or soft gloss heavy weight photo paper. We prefer photo paper as it accepts the ink the best and colors print brighter. If you choose cardstock, it is best to avoid the highly textured variety as it can cause the ink to smudge during printing.

How do I print cupcake toppers as stickers?
To turn any of our cupcake toppers into stickers simply print on full sheet label paper and then cut out. Full sheet label paper can be found at most office supply stores and Walmart.

My address labels won’t line up with the labels when printed?
All of our address labels are formatted to print using the label manufacturer’s specifications. Labels printing slightly unaligned is usually due to a printer problem. Sometimes printer’s rollers get worn and they will slip when feeding the labels through. This can be fixed by printing labels one sheet at a time using the single feed slot.

{Getting Crafty}
How do I cut out cupcake toppers?
Cupcake toppers can be cut out with scissors, but the easiest way is using a 2″ circle or scallop scrapbook punch. These punches are readily available at most craft stores and online.

How do I assemble cupcake toppers?
Once cut out, cupcake toppers can be attached to 4″ lollipop sticks with tape or with glue dots for a clean look or double sided toppers. Lollipop sticks can be found at craft stores, Walmart and even some grocery stores. Glue dots are available at craft stores.

How do I cut out favor labels?
Favor labels can be cut out with scissors, but the easiest way is using a 2 1/2″ circle scrapbook punch. These punches are readily available at most craft stores and online.

Seller Information

Holly lives in Toronto with one busy little boy, a handy husband and two furry cat-monkeys. When she's not busy designing you can usually find her fighting pirates or building blanket forts with the little guy.
www.confettiprints.com

Last Updated November 25, 2014