ConnieFongStudio

One-of-a-kind hand-painted color gemstones art jewelry

Salt Lake, Utah · 51 Sales

ConnieFongStudio

One-of-a-kind hand-painted color gemstones art jewelry

Salt Lake, Utah 51 Sales On Etsy since 2012

0 out of 5 stars
(17)

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Connie Fong

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Connie Fong

Reviews

All reviews are from verified purchases
No reviews in the last year
Melanie Canick

Melanie Canick on Dec 18, 2013

5 out of 5 stars

Beautiful necklace with amazing detail. Item was shipped in a timely manner and the postal services lost the package. Seller did everything she could to make sure I got the necklace in a timely manner. Thank you so much!!!

Anonymous on Jul 25, 2013

5 out of 5 stars

Fabulous fleur-de-lis. I really love this coppery color pendant with the silver fleur on top. The chain is a nice combination of textures and colors, from silver to brass. I'm always on the look-out for pieces to wear which represent my favorite city ~ New Orleans ~ and this necklace did just that. Shipping was quick and secure. Great experience which I hope to repeat in the future.

View all 17 reviews

Shop policies

Last updated on October 20, 2013
Welcome to my shop. All of my jewelry is designed and hand made by me. My philosophy is to create high quality and one-of-a-kind art jewelry. My goal is to provide excellence customer service. All items arrive in a gift box with doc wrapping paper

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment is due at the time of purchase. I accept PayPal, Visa, MasterCard, Discover, and American Express for your convenience. All credit and debit payments are processed securely through PayPal. Please read the instructions on how to purchase if you are a first time buyer, the check out process has several steps, before you are finished.
Shipping
I send out my packages using USPS first class mail with delivery confirmation. When you purchase a necklace I have "on hand", I will ship it in 1-2 days of purchase. Other orders usually ship within 5 - 7 business days after receiving your payment. Custom and special orders can take a little longer. Please allow 1-2 weeks for shipping if ordering in the U.S

For international mail to reach its destination, with customs it can take up to 4-6 weeks for you to receive your order. I ship first class mail, which is not trackable. If you would like to upgrade to a trackable or quicker shipping method, let me know and I will send you a price estimate. The buyer is responsible for any duties or customs fees.

Please note that I can't be held responsible for any lost or damaged packages. All of my orders are shipped in padded envelopes to further protect your purchases. If you need insurance or you would like to receive your package sooner, please contact me. Priority mail is available upon request. Overnight mail is available and will be shipped out overnight on the day we have agreed upon.

I ship to the address on your PayPal, so please make sure it is up to date.
Refunds and Exchanges
Customer Satisfaction is very important to me. My jewelry descriptions and pictures are very detailed so please look at them carefully. Please notify me ASAP if you are not satisfied with your purchase and I will do what I can to make things right. If an item is returned, it must be done within 5 days of receiving your order and must be returned in its original condition in order to receive a full refund, minus shipping fees. I do require that you ship the item back to me before I replace it or refund your money.
All custom orders are non-refundable. If you are unhappy with your order I will be sure to make this right with you, by replacing the item or adjusting it to you needs.
I will do my best to make sure you are completely satisfied.
Additional policies and FAQs
The jewelry is not completely water proof, and may scratch on sharp objects. Remove necklace before taking a shower. It is a piece of fine art, and when showcased with care, will stand the test of time.

I would love to hear what you think. I would appreciate that if you leave me feedback after you have received you item, thank you