ConvivialProduction

HOME | TABLE | GARDEN

Kansas City, Missouri

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Follow along with us at @convivialproduction via Instagram!

Announcement

Last updated on May 28, 2021

Follow along with us at @convivialproduction via Instagram!

Items

 

All Items

Minimal Bowl

$32.00

Ivory Planters

$38.00

Convivial Production

Contact shop owner

Convivial Production

Reviews

Average item review
5 out of 5 stars
(1492)
See reviews that mention:
Quality 172 Shipping 212 Customer service 83
  • lornasong on Jul 24, 2021

    5 out of 5 stars

    Shipped and arrived quickly and safely! Planter is as listed looks beautiful and well made. Sandstone color is really nice. Really happy with it!

  • ejk on Jul 22, 2021

    5 out of 5 stars

    Over the last year, I have bought 3 of these. I also own 3 of the 10 inch planters. Now I have my heart set on some of their dinnerware. They are so so beautiful, elegant, minimal and well made. Convivial also reached out to me to replace a couple of dishes with a couple of cracks sustained from the shipping journey- it was very painless and the replacements were shipped within a day. Thank you thank you thank you. I love shopping here when I feel like treating myself.

  • danawiegand on Jun 17, 2021

    5 out of 5 stars

    Amazing! Well made I know will last years

  • Hannah on Jul 28, 2021

    5 out of 5 stars

    Mugs arrived securely packaged and exactly as advertised. They are of a high quality (even the seconds!!) and have a really nice size and shape in the hand. The 10oz mugs are a good size for a cappuccino or latte, not too big meaning too much ,milk/foam. Can’t wait to use these for my morning coffee.

  • lornasong on Jul 24, 2021

    5 out of 5 stars

    Shipped and arrived quickly and safely! Planter is as listed looks beautiful and well made. The rivets look elegant. Really happy with it! Already purchased another planter :)

  • danawiegand on Jul 22, 2021

    5 out of 5 stars

    Amazing! Will be shopping here again!

  • lssparks25 on Jul 21, 2021

    5 out of 5 stars

    Lovely warm white eathenware planter! The item is as desribed, arrived quickly, and was well packaged. It has a drainage hole and matching saucer. It was difficult to find a warm white planter (not stark white) and I am so happy to have found this one. Thank you!

  • lssparks25 on Jul 21, 2021

    5 out of 5 stars

    Lovely, charming planter! The item arrived quickly and was well packaged. The planter is a beaitful warm white which is neutral and works in a number of settings. It was hard to find a warm white planter, so I am very happy to have found this one. Thank you!

  • norbp28 on Jul 21, 2021

    5 out of 5 stars

    This Planter is beautiful. Shipped so quick and packaging is so awesome. This being a second only had one flaw no big deal love the planter. I would buy from this shop again for sure thankyou.

  • mushroomjacket on Jul 15, 2021

    5 out of 5 stars

    Thank you for your beautiful creations but more importantly, thank you for your thoughtful sustainability initiative!

Updates

4” + 6” Sand Stoneware Planters sparkles Unglazed. Warm tones. Subtle texture.
Contrasts beautifully with our full collection of planters. #plants #planters #handmade #etsy

Tagged in this photo

It’s that time of the year!
Refresh your plants with a new planter sparkles
All our planters including our new Sand Stoneware Planters are now available online. Orders are processing within a 1-2 week fulfillment period— just in time for summer!
#planters

Tagged in this photo

Introducing the Sand Stoneware Planterssparkles
This rendition of our classic Minimal Planters feature an unglazed stoneware that brings the full warmth of our clay body to life! Durable for both indoor and outdoor use.

Tagged in this photo

View all 60 updates

About ConvivialProduction

Sales 7,916
On Etsy since 2012

The Company

Convivial is a production + design company that labors over the creation of ceramic-made home, table and garden wares. The company began in 2014 as a one woman show, wheel-throwing out of a home garage, and now operates out of a 8k sq/ft production space where each piece is brought from dust to life thanks to four talented and hard working creatives. All of our designs are dreamed up by our founder Chentell Shannon and are continually inspired by the notion of conviviality - the joining of individuals to eat, to drink and to share good company. Our mission is to create functional wares that inspire our customers towards hospitality, social vitality, conviviality and our mission is to do so beautifully.

Shop members

  • Chentell Shannon

    Owner, Founder, Designer

  • Jackie Bartholome

    Order's Manager

  • Danielle Coleman

    Design Assistant

Production partners

  • Happy Habitat

    Kansas City, MO

    This throw is made in the USA and designed by Happy Habitat.

  • Verdant

    Kansas City, MO

    Concept SHop by Convivial Production

Shop policies

Last updated on July 2, 2021
Hello! Thank you for getting excited about the work being done through Convivial Production. I am excited for you to browse and hope that you will find inspiration as you do. Feel free to contact me with any questions. Enjoy!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
RETURN POLICY 

We accept returns within 14 days of purchase. Please ensure that items are unused and undamaged. 

Return Online

If for any reason you wish to return an item, you can start a return by emailing us at sales [!at] convivialproduction.com

Note: All items must be returned with the original packaging to ensure item arrives undamaged. Shipping costs will be deducted automatically.

Online Exchange  

We don’t offer direct exchanges online, but we do offer returns for store credit so you can place a new order for an item in your preferred design. Your credit will not include shipping costs.

To begin the process, email sales@convivialproduction and request an "Product Exchange".  

Warehouse Exchange

If you live in Kansas City and would like to exchange an item in person, please note this in an email request to sales [!at] convivialproduction.com and we will set up a time for you to shop with one of our warehouse assistants.

Damage Claims

Due to mishandling by carriers, damage happens. If your item arrives broken, please send a message and image of the damage within 14 days of receiving your item. A claim and replacement will be processed immediately. Not claiming damage within 14 days will result in your loss.
Payment
Payments for items will be made upon ordering. Please pay special notice to the shipping time frames for Made to Order pieces. Cancellations may be made previous to the item being shipped.
Shipping
SHIPPING FAQ

Which shipping carrier will deliver my package? 

We currently ship all orders using USPS, UPS, or FedEx. We use the most competitive price for each order, which means lower shipping costs for you!

What is the estimated shipping time for my order?

We are working very persistently to have inventory on hand to ensure 2-3 day delivery time for all orders. This may vary slightly as we are making all of our wares by hand and larger wholesale orders can wipe out our stock unexpectedly. If an order is expected to take longer than 5 days to ship, we will notify you and will often add in an extra gift from us to apologize for the longer wait. 

How can I track my order? 

As soon as your order has shipped you will receive an automatic email with tracking information. Please allow carriers 24-48 hours to scan and update the movement of the package. 

My order broke in transit, what should I do?

Due to mishandling by carriers, damage happens. If your item arrives broken, please send a message and image of the damage within 15 days of receiving your item. A claim and replacement will be processed immediately. Not claiming damage within 15 days will result in your loss.

What materials are used for shipment? 

We have been working to get a 100% recyclable system in place for all retail orders. This new system will take full effect February 2018. All orders will be packed with a recyclable box, biodegradable peanuts and corrugated papers. Please recycle what you are able to.
Additional policies and FAQs
FAQ: Do you provide products for WHOLESALE purposes?

Answer: YES! If you are looking to wholesale our collection please sign up via Etsy Wholesale or set up a wholesale account with us via email at sales [!at] convivialproduction.com.

FAQ: I am from Kansas City and want to know if you have a shop locally.

Answer: We are so excited to have people within our local community get connected! We do not have a physical shop, however you can find our work in Kansas City at Coveted Home, West Elm, Golden & Pine, and Urban Provision General Store. You can also check out our sister store, Verdant! Verdant is a botanical gift and flower shop that features Convivial garden and vase products! We also provide free shipping for all Kansas City residents. If you live in Kansas City please use coupon code KCFREE to nix the shipping!

More information

Last updated on Jan 21, 2018
Frequently asked questions
Wholesale availability

If you are looking to wholesale our collection please sign up via Etsy Wholesale or set up a wholesale account with us via email at sales@convivialproduction.com.