Announcement We believe in BIG Cookies, mixed up with LOVE and REAL ingredients, that taste Scrum-Ditilee-Yumptious! All orders are shipped on the same day they're baked! 2-3 Day delivery to ensure FRESHNESS :) All orders are released on the NEXT possible ship date.
We believe in BIG Cookies, mixed up with LOVE and REAL ingredients, that taste Scrum-Ditilee-Yumptious! All orders are shipped on the same day they're baked! 2-3 Day delivery to ensure FRESHNESS :) All orders are released on the NEXT possible ship date.
*New to the wonderful world of Etsy? Welcome! Read detailed instructions on how to register and complete your purchase here:
Accepted payment methods
- Accepts Etsy gift cards
You DO NOT need to have a Paypal account to use the system to pay with a credit card or echeck. Paypal acts as the credit card processor for all Etsy orders.
Be sure to follow the link in your Etsy order through to the Paypal site to complete your transaction...your order is not complete until then. You will receive an email from Paypal confirming your payment has been made.
E-checks do take one week or more to clear through Paypal, so please allow plenty of time for this to happen before your order ships.
Payment is due at the time of your order, and must be received before I will ship out an item or begin to make your piece. If you do not pay for your order within three days, I reserve the right to cancel the sale. Please let me know if you are experiencing difficulties processing your payment- communication is greatly appreciated!
We ship to the address specified in your Etsy order.
If sending a gift, no worries if the address does not match the billing address.
However, We can NOT be responsible if your item is shipped to your previous Paypal address or other invalid address on file in your Paypal account-please do try to keep your Paypal address up-to-date, just to prevent confusion, and to stay protected under their transaction protection policies. Your help is appreciated by me and all other Etsy sellers. No need to contact us if the addresses don't match, we will email you if there is any doubt about your Etsy address.
Refunds and Exchanges
We will do our best to be sure you are happy with your experience.
Please email cookiecrowd (at) gmail.com with ANY concerns or questions, PRIOR to leaving feedback here on Etsy, so that we can have an opportunity to assist you and correct any problems.
Additional policies and FAQs
Yes! We do offer quantity discounts for corporate gift giving, wedding favors, and other special events. We would be happy to discuss and arrange the details with you. Just contact us at cookiecrowd (at) gmail.com
Thanks again for looking into our shop!