Announcement Thank you for checking in with CookieLove! Our shop is currently on PAUSE while our building undergoes a city mandated earthquake retrofit. We hope to be back in business sometime in August/possibly September. Please check back for updates! Thanks everyone for your support and stay safe and healthy out there!!
Thank you for checking in with CookieLove! Our shop is currently on PAUSE while our building undergoes a city mandated earthquake retrofit. We hope to be back in business sometime in August/possibly September. Please check back for updates! Thanks everyone for your support and stay safe and healthy out there!!
anné on May 23, 20205 out of 5 stars
I love visiting this cookie shop IRL, and my experience shopping virtually was just as great. Super easy, pleasant and quick! Plus, I gave these as a gift and the recipient absolutely loves the cookies—she text me instantly to say they were “sooo GOOD!”
venusbernardino on May 7, 20205 out of 5 stars
The cookies were sent to employees to share with their families during shelter-in-place to help brighten their day. It was a hit with everyone. The cookies were fresh and delicious. The packaging was really nice as well. Gift cards to each person was an added bonus. Thank you!
EUNICE on May 6, 20205 out of 5 stars
Cookies safely delivered to my niece in SFO. She can attest they are very tasty gluten and dairy free cookies 😊 and that they are amazing.
Currently recovering from her surgery, she will pop by the shop when she can walk again.
Thank you CookieLove SF/ Erika for delivering our love and warm wishes to Sarah ❤️
From corporate America to cookie love
Who is Erika Olson?
CookieLove, one of the best cookie shops in California, was established in 2014, with the shop opening in 2015 by Erika Olson. Erika, a cookie lover by both nature and nurture, spent almost two decades working in corporate America while traveling the globe up to 75% of her time. Tired of living out of a suitcase and wanting to feel anchored in her community she had an epiphany while walking the streets of San Francisco with a home baked cookie in hand; Why not open her own gourmet cookie shop!
From that moment, Erika decided to take her business and brand-building experience, affinity for working with people, desire to exist in one time zone, and steer her career in a new direction. With a passion for creating and baking gourmet cookies, paired with the desire to open a business in SF, CookieLove – a mecca for handcrafted original cookies – was born.
Erika's favorite cookies? Ginger spice and milk chocolate blueberry.
Erika's favorite baking memory? Sitting on the kitchen counter as a kid, waiting in anticipation for her mom to finish mixing chocolate chip cookie dough. Once done, her mom would pop off the beaters and they would race to see who could lick theirs the cleanest.
Owner, Customer Service, Designer
Erika and her small team make the most inspired cookies in San Francisco
Returns & exchanges
I don't accept returns, exchanges, or cancellations
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Frequently asked questions
Our full size cookies are all ~1.75oz and minis are ~1oz
CookieLove bakes and ships cookies the same day and does not use preservatives. Cookies are best within a few days of receipt. Store in an airtight container or freeze.
Gift wrapping and packaging
Each 12 full size cookies and 24 mini cookies will come in a white gift box with a CookieLove sleeve. We use biodegradable crinkle cut paper to fill any empty space and provide padding.
Contact the shop for wholesale options.
Want different cookies in your order?
Add in the note to seller and custom options you would like. Keep in mind full size cookies come 2 in each cello bag and minis come with 3 in each cello bag.
What if I have food allergies?
Let us know! We use best practices when it comes to gluten free and peanut butter. We do not bake different cookies on the same sheet and gluten free get baked alone. If you have food allergies let us know and we will be sure to keep a extra vigilant eye on your order
Can I pick up my order?
Yes! If you are in the area and would like to pick up your order add a note to seller that you will be picking up your order along with the date and time you will be in and we will refund your shipping after you pick up.
Do you make cutout or decorated cookies?
No we don't do cutout or decorated cookies.
Lost or stolen packages
It is rare for a box to get lost in the mail but it can happen. If your order fails to show up check the tracking. If the tracking is marked as delivered then the package is considered lost or stolen by USPS, we can still file a claim on your behalf but USPS tends to reject those claims. If your package is not marked as delivered then it may be lost and we will file a claim for you. USPS will accept a claim for parishable items after 1 week of non delivery and these claims are usualy paid out and then we can send a fresh box of cookies.