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CoolCreekDesigns' Shop Announcement

Welcome to Cool Creek!!..for designer Jewelry Organizers, Leather and Beaded Jewelry, & Boho Accessories - all designed for those who can't get enough of Country & Boho! FREE JEWELRY SHIPPING All June! Add Code FREEJEWELRYSHIPPING at Checkout.

Like us on Facebook & be among the first to know about our Sales, Promotions, New Products & Clearance Sales. https://www.facebook.com/CoolCreekDesigns

Please also visit BraceletsOfCoolCreek.etsy.com
& CountryChicShoppe.etsy.com
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Formerly Save The Wild Horse Creations - now a new name - but the same passion for protecting & preserving our national treasure.

Visit my Rural-Woman Blog
http://rural-woman.blogspot.com/



CoolCreekDesigns' Shop Policies

Welcome

Welcome to Cool Creek Designs. Designer Necklace Hangers, Artisan Designed Country Boho Jewelry, .Accessories & Gifts.

For the Horses. Why "for the horses?" Because with each purchase made through this shop, a donation is sent to a non-profit horse or burro rescue operation.

Please take a few moments to browse all of the handmade items. Custom orders are welcome. Just email or convo me http://etsy.me/STWHCConvoMe

Payment

PayPal, credit card or gift card accepted. No more than one discount can be applied to each purchase. I also accept personal check or money order. Item(s) will be shipped once the check/money order has been credited, which could take up to 2 weeks.

Once notification of payment of your order is received, shipment is generally within the designated number of business days. If more time is required, I will definitely let you know.

Please email me at any time if you have any questions or comments.

Shipping

* SHIPPING NOTE: If you live outside the U.S., I would prefer to figure exact shipping cost before payment simply because costs vary so widely throughout the world.

Please use the link below to convo me with your address so I can prepare a special listing just for you. I apologize for the inconvenience this may cause, but in the long run, it saves time, money and frustration for both of us. {Typically I've listed $20 as Shipping Cost just so everyone knows this item IS available anywhere, but the amount WILL BE adjusted to your exact location. http://etsy.me/STWHCConvoMe

Once payment has been received, your item will typically be shipped via USPS within the designated number of business days, to the address you provide through Etsy.

For expedited delivery, please send me an email BEFORE placing your order, and I will advise you of any adjusted shipping costs.

If the item you seek is unexpectedly out of stock or is a custom order, I will email you & let you know when to expect shipment. I very much want you to be happy with your purchase and our service.

DOMESTIC ORDERS: Shipping prices listed with each item are estimated as accurately as possible. The USPS calculates by weight, size, and distance. But if your item is large or heavy, if the distance is great, or you live in another country, the cost to you may need to be adjusted.

INTERNATIONAL ORDERS: International buyers are responsible for Duties (Customs/Import fees) that may be incurred to their countries. Deliveries may experience delays if Customs holds an item for a prolonged time. I'm sorry but items refused due to Duty tax will NOT receive a refund. Nor will items returned because they were sent to an incorrect address listed in Etsy. Nor will items that have been refused at your end. Thank you for your understanding.

Refunds and Exchanges

A receipt dated within 14 days of delivery is required for returns and exchanges.

All returns and exchanges must be unused if possible and in original condition. If you are not happy with the item or it arrives damaged, I ask that you please contact me through Etsy as soon as possible so that I can rectify the problem. I desire very much to ensure you are a happy customer.

Please Note: Return shipping charges are not refundable. Some items may be subject to a 15% restocking fee. Prices and availability are subject to change without notice.

Additional Policies and FAQs

Since all pieces are hand-crafted & no two items are identical, there may be slight variances from what is shown in the product photos. I welcome all custom orders. Questions? Please don't hesitate to convo me.

Last Updated April 1, 2015