
CoolThreadsShop is taking a short break
Reviews
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Marlene on May 8, 2022
5 out of 5 starsRoberta is so awesome to work with. These items are perfect for a gift and the oohs and aahs once the gift is opened is just priceless to see the reaction. What fun!! You can't go wrong working with this company and Roberta who makes it happen. Enjoy!
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Marlene on Oct 18, 2021
5 out of 5 starsI am very late in giving this review as I purchased these items in July, but it is well worth taking the time to review. Roberta was excellent to work with. She listened to my needs/wants and performed her magic accordingly. Roberta was able to take my "Camaro Run" logo and the individual car colors needed to match each car and with her skill, put it on the TP. The guys were absolutely thrilled with their TP. And I didn't want leave the wives out of the gift giving and Roberta assisted in a design for custom key fobs that were made special for them. I can't say enough about the time and effort Roberta put into her work to make me a happy customer. She is good at what she does and is very knowledgeable in her field. Don't miss out on an opportunity to work with her and the CoolThreadsShop.
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Angelique on Aug 4, 2021
5 out of 5 starsGreat quality and great communication! Product description was accurate and exceeded expectations. I would highly recommend to all.
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crinakamura on Jun 27, 2021
5 out of 5 starsLove the bright pink ID tag with Mom’s name! It’s a happy color, good quality, and matches the colors of her handy tote on her walker perfectly! I attached the tag below the handle bar using a slightly bigger ring. It’s easy for Mom to identify since she recently transitioned into memory care assisted living. Prompt, excellent service, and it was definitely a pleasure working with Roberta!
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Magda on May 17, 2021
5 out of 5 starsAbsolutely love it! Fits perfect on my mini backpack! Thanks for the fast shipping!
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Maura on May 7, 2021
5 out of 5 starsAbsolutely amazing! Very appreciative for your patients! The ID tags turned out exactly as advertised! Very very happy with them! Highly recommend this seller as they’re very on top of the orders!
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Dwayne Holt on Mar 26, 2021
5 out of 5 starsI enjoyed the personal touch from Roberta! Easy ordering, fast shipping after verification of order! Product is great quality and excellent customer service!
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Jane on Mar 17, 2021
5 out of 5 starsExcellent service, great communication. Love the tags and thank you for the upgrade.
About CoolThreadsShop
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See in original language
My name is Roberta...and I'm a Fabric-oholic.
Where do I start to tell you about my Cool Threads Shop....
I have been sewing ever since I was little. ALL the women in my family sewed-my grandmothers, my mother, aunts, sister, cousins...even a few of the "men folk" learned to sew as well. At the ripe age of 4 years old, my (maternal) grandmother taught me the basics of sewing. I fondly remember sitting on her lap, both of us giggling as she worked the treadle giving me a bouncy ride, as I guided some plain muslin fabric. The muslin was transformed into a pillow for my doll, and I was hooked.
I assumed all girls knew how to sew...it is like breathing to me...just something you do without thinking. I was quite surprised (and a bit bored, lol) when I was forced to take sewing as part of my Home Economics class in 7th thru 9th grade.
Since then, I have sewn everything from Halloween costumes and a wedding gown, to a bench seat for a 1967 Rambler station wagon...one of my many "campy" rides, to a doll custom-made for a well-known children's author.
Except for the very basics, I am self-taught, and still love to learn new things! A few years ago, I realized that many people truly appreciate my work, and my Cool Threads Shop was born. It allows me to feed my fabric addiction as well as sharing my love of sewing.
I welcome you to visit my shop and website, of the same name. Pour yourself a cup of coffee, sit back, and enjoy!
Shop members
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Roberta Varney
Owner, Maker
Hi and welcome to my shop! I have been sewing and doing embroidery for as long as I can remember-it is my oxygen and stress reliever. You will find both of my ETSY shops to be small. I purposely keep them small so I can truly enjoy my craft.
Shop policies
Thanks for your interest! I will look forward to making something special for you!
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
If you requested special colors or ANY change to items shown on ETSY, please read the policy for CUSTOM ORDERS.
EARRINGS: Due to the personal nature of pierced earrings, I do not accept returns on them unless I shipped the wrong item. This assures that all earrings I mail to you are new and have never been worn.
TOILET PAPER: I do not accept returns on the embroidered toilet paper, unless I shipped the wrong item.
CUSTOM ORDERS: I typically do not accept custom orders for return since they are not a typical in-stock item. This includes unique color requests. However, I will consider returns on a case-by-case basis. My main criteria for custom returns is the ability to resell a unique item in the market that I have developed.
I strive to communicate with customers to ensure the custom order is made to their liking. Once a custom order is complete, I will convo photos of your order for proofreading and final approval. Custom orders will not be refunded without prior approval from shop owner. Refunds do not include shipping, unless there was an error on the part of Cool Threads Shop.
REFUNDS/EXCHANGES are limited to the value of the returned product. Unless I've shipped the wrong mdse., all shipping costs, insurance, taxes, customs, etc. for returned/exchanged products are the responsibility of the buyer.
Thank you for understanding my policies. I strive to offer excellent service to all of my customers. Please communicate with me at any time, so that you will be 100% satisfied with your order.
Payment
Shipping
I offer local pick up in Zephyrhills, FL. Please ask for details if you are interested.
COMBINED ORDERS: I offer combined shipping on all products in my ETSY shop that are sent to the same address at the same time. Please convo me and include your shopping list PRIOR to ordering. That allows me the chance to create an invoice with your combined shipping costs.
SHIPPING: I use USPS. My processing time does NOT include their delivery time. First Class is used for small orders; Priority Flat Rate is used for larger orders.
PROCESSING TIME: Many of my items are in stock and ready to ship within 2 business days. Custom items and special requests typically take 2-3 weeks. This allows me to order any special colors of thread or material that I may not have in-house. Please remember that my turn around time does not include the postal delivery time.
Buyers are responsible for ALL incurred fees (such as postage, returns (with insurance), etc. beyond the cost of the product. I will gladly assist you with any postal issues.
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Thank you for understanding my policies. If you have any questions, please convo me. I will gladly work with you so we can each have great results!
Additional policies and FAQs
REFUNDS: I do not accept returns, due to their nature. This assures that each item I send to a customer is brand new. I provide photos and detailed information on the items I sell. If you have a question about a product, please contact me prior to purchasing.
I strive to offer excellent service to all of my customers. Please communicate with me at any time, so that you will be 100% satisfied with your order.
Thank you for understanding my policies.