CoolingCoats
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Reviews
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decallison on Feb 9, 2020
5 out of 5 starsOur custon order was perfect--as usual! These are the best cool coats by far and Mireille is a dream to work with. Thank you!!
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Lydia on Feb 1, 2020
5 out of 5 starsSuper cute! Love these! Can’t beat the price along with the personalization!
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Abby on Jan 21, 2020
5 out of 5 starsThese coats are just perfect! Excellent customer service, will definitely be ordering again in the near future!
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Gili on Dec 23, 2019
5 out of 5 starsI bought 2 for my dogs and loved them do much that I bought 3 more for friends 😄
About CoolingCoats
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Making a cooling coat -
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My sewing workshop -
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About Cooling Coats
The passion for sewing and making cooling coats began in the spring of 2012. At that time, my husband and I were competing in dogs show with our dog doberman who was terribly hot during the competitions. The idea came to me to design a "cooling coat" because it was difficult to get in our area. So I made one and my friends found it beautiful. That's how all this great adventure started and I opened an online store.
The Cooling Coats are handmade by myself and made to order. My sewing workshop is located in Saint-Jérôme in the Laurentians area at north of Montreal, Quebec, Canada.
I specialize in making quality unique cooling coats for all breeds of dogs. I also offer free custom embroidery service on all my creations.
Sewing is a big passion for me. I like to take the time it takes to make beautiful unique creations according to everyone's. To offer complete satisfaction to my customers is my motto.
Your dog will be proud to wear his cooling coat specially made for him according to his size and embroidered with his name. But the most important thing is that your dog will be grateful to be cool this summer on hot days with its Cooling Coat!
Shop members
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Mireille
Owner, Designer, Maker
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Adèle
Model
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Auguste
Model
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Mia
Assistant
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Stefan
Assistant, Customer Service
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
What Shipping Methods Are Available?
Orders are shipped by Purolator & Canada Post and delivered anywhere in Canada and are shipped by USPS in the United States.
You choose the address that works best for you (your home or office or the home of a friend or family member) and we do the rest!
Once your order has been shipped, you can track it using online tracking tool.
How Long Will It Take To Get My Package
Orders are shipped from Saint-Jerome, Quebec, Canada, and are usually processed on the same day or next day after your order is completed.
Delivery times
Canada: (1-5 business days)
United States : (2-5 business days)
Other Countries : (5-22 business days)
Do You Ship Internationally?
YES, we ship anywhere in the world.
They buyer is responsible for knowing and abiding by their local laws regarding the products we offer.
International orders take anywhere from 5 to 22 business days, depending on your location.
Some countries are much faster than others at receiving orders.
If your order is taking longer than this time period, please check in with your local customs office prior to contacting us.
Cooling coat care instructions
WASHING AND STORAGE
Cooling coats are machine-washable on gentle cycle. Use laundry detergent and a softener. Dry on medium heat to cold.
For long term storage, dry the coat on a clothesline. Once completely dry, fold and store in a plastic bag. To re-use, soak it in cold to lukewarm water it found its flexibility.
For use during outdoor activities, fill a cooler and ice water and soak the coat up to its use. Lightly twist before using on the dog.
Custom and personalized orders
FREE personalized embroidery with your dog's name or logo
Please specify when purchasing
1) TEXT to embroider
2) COLOR of the embroidery
3) FONT Name – conventional font or choose one on www.dafont.com.
4) IMAGE / LOGO / SILHOUETTE – contact shop when ordering to provide the image or logo, image cartoon style or clipart
*No dog photo transformation
I will send you a preview of what embroidery might look like for approval.
Payment Method - Email Money Transfer (Interac)
Make your payment directly from your bank account with Interac e-Transfer
Select the payment method, Other (Canada only)
Once your order has been submit, please send a Email Money Transfer (Interac) to the following address: coolingcoats@gmail.com and enter your order number as a secret answer.
Your order will be processed upon receipt of your payment.
Who Should I Contact If I Have Any Questions?
Feel free to contact us at your convenience and we’ll be happy to get in touch with you.
Hours of operation:
Monday – Friday: 9-5
Saturday - Sunday: closed
For service in French contact: Mireille
For service in English contact: Stefan
Informations sur les tailles
DOG'S SIZE
1) Back length – from the base of the neck to the tail
2) Chest height – from the base of the neck to the elbow of his front leg
3) Neck circumference – the neck circumference at the base
4) Dog breed
VIDEO How to Measure: www.youtube.com/watch?v=Y_K1E26gg_s
Pickup in person
Save postal charges! Pick up your order at home or at a meeting point!
I live in Saint-Jérôme (Laurentians, Quebec, Canada)
Enter promo code RAMASSAGE0 when ordering.